Starting Dell Diagnostics From Your Hard Drive | Dell N7010, 7HR9P

Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 72).

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

This may invoke the Pre-Boot System Assessment (PSA) on your computer.

Using Support Tools

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop, then shut down your computer and try again.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc.

If PSA is invoked:

a.The PSA starts running tests.

b.If the PSA completes successfully, the following message appears: “No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).”

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Dell N7010, 7HR9P, P08E series, P08E001 setup guide Starting Dell Diagnostics From Your Hard Drive, If PSA is invoked

Contents

Inspiron Page SETUP GUIDE February 2010 P/N 7HR9P Rev. A01 Contents Index Before Setting Up Your Computer Setting Up Your Inspiron Laptop Connect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up Microsoft Windows Create System Recovery Media Recommended Follow the instructions on the screen Install the SIM Card Optional Battery bay SIM card slot Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Wlan Set Up Wireless Display Optional Connect to the Internet Optional Setting Up a Wired Connection Setting Up a Wireless ConnectionClick Start → Connect To Click Start → Control Panel Setting Up Your Internet Connection Connect to the Internet window appears Setting Up Your Inspiron Laptop Right View Features Using Your Inspiron Laptop Using Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Back View Features Front View Features Battery Status Light Status Lights and Indicators Indicator light status Computer states Power Button Light/Power Indicator Light Computer Base and Keyboard Features Using Your Inspiron Laptop Scroll Touch Pad Gestures Zoom Multimedia Control Keys System Setup Bios UtilityWindows Mobility Center Function Key Row, select Function Key or Multimedia Key Using Your Inspiron Laptop Using the Optical Drive Disc Spindle Optical drive tray Eject button Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery lock latch Battery release latch FastAccess Facial Recognition Software FeaturesStart → Programs→ FastAccess Productivity and Communication Entertainment and Multimedia Dell DataSafe Online Backup Add a Category Dell DockAdd an Icon Remove a Category or Icon Solving Problems Beep Code Possible ProblemBeep Codes Network Problems Wireless ConnectionsWired Connections Power Problems If you receive an insufficient memory message Memory ProblemsIf a program stops responding Click Applications To run the Program Compatability Wizard If you have other software problems Dell Support Center Using Support ToolsAbout Your System System Tab at support.dell.com System Messages My Dell Downloads Using Support Tools Dell Diagnostics Hardware TroubleshooterClick Start → Help and Support If PSA is invoked Starting Dell Diagnostics From Your Hard Drive If PSA is not invoked Remove the Drivers and Utilities disc Option Use Restoring Your Operating System System Restore Starting System RestoreUndoing the Last System Restore Dell DataSafe Local Backup Basic Dell DataSafe Local Backup Click Upgrade Now Upgrading to Dell DataSafe Local Backup Professional System Recovery Media Dell Factory Image Restore Confirm Data Deletion screen appears Starting Dell Factory Image Restore Getting Help DellConnect Technical Support Customer Service Online Services Dell Support websitesDell Support e-mail addresses Product Information Automated Order-Status Service Returning Items for Repair Under Warranty or for Credit Before You Call Locating Your Service Tag Diagnostic Checklist For customers in the United States, call 800-WWW-DELL Contacting Dell Getting Help If you need to See Finding More Information and Resources Dell Support Center. To launch the Dell If you need to Computer Model SpecificationsProcessor System Chipset Media Card Reader Connectors Communications AudioVideo Keyboard CameraTouch Pad Display AC Adapter Battery Physical Storage To 95% Computer Environment Macrovision Product Notice Appendix Regulatory Electricity Model number Voltage Frequency Importer Index Index USB 25 Page Page 07HR9PA01