Solving Problems
This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 38 or “Contacting Dell” on page 55.
WARNING: Only trained service personnel should remove the computer cover. See the Service Manual on the Dell Support website at support.dell.com for advanced service and troubleshooting instructions.
Beep Codes
Your computer might emit a series of beeps during
NOTE: To replace parts see the Service Manual on the Dell Support website at support.dell.com.
One beep — BIOS ROM checksum failure. Possible motherboard failure
Contact Dell (see “Contacting Dell” on page 55).
Two beeps — No RAM Detected
•Remove the memory modules, reinstall one module and restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without an error.
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