4
Contents
Restoring Your Operating System . . . . . . .44
System Restore . . . . . . . . . . . . . . . . . . . . . . .44
Dell Factory Image Restore . . . . . . . . . . . . .45
Operating System Reinstallation . . . . . . . . .47
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . .49
Technical Support and Customer
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
DellConnect . . . . . . . . . . . . . . . . . . . . . . . . .50
Online Services . . . . . . . . . . . . . . . . . . . . . . .51
Automated Order-Status Service. . . . . . . . .52
Product Information. . . . . . . . . . . . . . . . . . . .52
Returning Items for Repair Under
Warranty or for Credit. . . . . . . . . . . . . . . . . .5 3
Before You Call. . . . . . . . . . . . . . . . . . . . . . . .54
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . .55
Finding More Information and
Resources. . . . . . . . . . . . . . . . . . . . . . . . . . .56
Specifications . . . . . . . . . . . . . . . . . . . . . . .58
Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Macrovision Product Notice. . . . . . . . . . . . .66
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67