Contents

Hardware Troubleshooter . . . . . . . . . . . . 42 Dell Diagnostics . . . . . . . . . . . . . . . . . . . .42

Restoring Your Operating

System . . . . . . . . . . . . . . . . . . . . . . . . 45

System Restore . . . . . . . . . . . . . . . . . . . . .46

Dell DataSafe Local Backup. . . . . . . . . . . 47

System Recovery Media . . . . . . . . . . . . . .50

Dell Factory Image Restore . . . . . . . . . . . 51

Getting Help. . . . . . . . . . . . . . . . . . . . 53

Technical Support and Customer

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 DellConnect . . . . . . . . . . . . . . . . . . . . . . . 54 Online Services . . . . . . . . . . . . . . . . . . . . . 55 Automated Order-Status Service . . . . . . 56 Product Information. . . . . . . . . . . . . . . . . 56

Returning Items for Repair Under Warranty or for Credit . . . . . . . . . . . . . . . 57

Before You Call . . . . . . . . . . . . . . . . . . . . . 59 Contacting Dell. . . . . . . . . . . . . . . . . . . . . 61

Finding More Information and

Resources . . . . . . . . . . . . . . . . . . . . . . 62

Specifications . . . . . . . . . . . . . . . . . . 64

Appendix. . . . . . . . . . . . . . . . . . . . . . . 69

Information for NOM, or Official

Mexican Standard (Only for Mexico). . . .69

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 70

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Dell D03M setup guide Finding More Information Resources Specifications Appendix