w w w . d e l l . c o m s u p p o r t . e u r o . d e l l . c o m

If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell (see "Getting Help" in your User's Guide for the appropriate contact information) before continuing on to the Dell Diagnostics.

If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue.

6Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

7When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option

Function

 

 

Express Test

Performs a quick test of devices. This test typically takes 10

 

to 20 minutes and requires no interaction on your part.

 

Run Express Test first to increase the possibility of tracing

 

the problem quickly.

Extended Test

Performs a thorough check of devices. This test typically

 

takes an hour or more and requires you to answer questions

 

periodically.

Custom Test

Tests a specific device. You can customize the tests you

 

want to run.

Symptom Tree

Lists the most common symptoms encountered and allows

 

you to select a test based on the symptom of the problem

 

you are having.

 

 

2If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen.

If you cannot resolve the error condition, contact Dell (see "Getting Help" in your User's Guide for the appropriate contact information).

NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

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System Information Guide

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Dell D505 manual Option Function Express Test, Problem quickly, Extended Test, Periodically, Custom Test, Want to run