Setup and Quick Reference Guide 25
Memory modules are
detected, but a memory
configuration or
compatibility error exists.
• Ensure that there are no special memory
module/memory connector placement requirements
(see "Memory" in your User’s Guide).
• Verify that the memory modules that you are
installing are compatible with your computer (see
"Memory" in your User’s Guide).
• Reinstall the memory modules and then restart the
computer.
• If the problem persists, contact Dell.
A possible floppy or hard
drive failure has occurred.
Check all power and data cable connections, and then
restart the computer.
No memory modules are
detected.
• Reinstall all memory modules and then restart the
computer.
• To eliminate the possibility of a faulty memory
connector, remove all memory modules, reinstall one
memory module (if the computer supports a single
module), and then restart the computer. If the
computer starts normally, move the memory module
to a different connector and restart the computer.
Continue until you have identified a faulty connector
or reinstalled all modules without error.
• If the problem persists, contact Dell.
A possible BIOS failure
has occurred; the
computer is in the
recovery mode.
Run the BIOS Recovery utility, wait for recovery
completion, and then restart the computer.
A possible graphics card
failure or bad on-board
video has occurred.
• If the computer has a graphics card, remove the card
and reinstall it.
• If the problem persists or the computer has integrated
video, contact Dell.
Light Pattern Problem Description Suggested Resolution
GYGY
YGGY
GGGY
YYYG
YGYG