Using the Hardware Troubleshooter | Dell PP15S, E4200, H683D

4 Troubleshooting Tips	29
Using the Hardware Troubleshooter	29
Tips	29
Power Problems	29
Memory Problems	30
Lockups and Software Problems	31
Dell Technical Update Service	32
Dell Support Utility	33
Dell Diagnostics	33

5 Reinstalling Software	35
Drivers	35
Identifying Drivers	35
Reinstalling Drivers and Utilities	35
Restoring Your Operating System	37
Using Microsoft® Windows® System Restore . . .	38
Using Dell Factory Image Restore	39
Using the Operating System Media	40

6Finding Information . . . . . . . . . . . . . . . . 41

7Getting Help . . . . . . . . . . . . . . . . . . . . . . 45

Obtaining Assistance	45
Technical Support and Customer Service	46
DellConnect™	46
Online Services	46
AutoTech Service	47
Automated Order-Status Service	47

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Contents

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Dell PP15S, E4200, H683D specifications Using the Hardware Troubleshooter