Printed Paper Curls or Has Ink Blots
Cause | Action |
Paper is too thin. | When printing data with high color saturation such as photographs or images in |
| deep color, we recommend using Photo Paper Pro or other Canon specialty |
| paper. See “Using Specialty Media” on page 8. |
Printed Surface Is Scratched/Paper Is Smudged
Cause | Action |
Printing on inappropriate type of paper. z Check to see if the paper you are printing on is not too thick or curled.
| See “Media Types You Cannot Use” on page 10 to make sure that the paper |
| you are using is suitable. |
| If the paper is curled, see “Paper is curled.” on page 49 to correct paper curl. |
| z When performing Borderless Printing, print quality may be reduced at the top |
| and bottom edges of the paper. Make sure that the paper you are using is |
| suitable for Borderless Printing. |
| For details, refer to “Printing Area” in the User’s Guide |
Inappropriate Paper Thickness Lever | Adjust the position of the Paper Thickness Lever according to the type of paper |
setting. | you are printing on. |
| See “Paper Handling” on page 9. |
| Depending on the printing content, the printing surface may become scratched |
| or the corners or edges of the paper may become smudged even for the types |
| of paper to set the lever to the left. In this case, set the Paper Thickness Lever |
| to the right. |
| * Reset the Paper Thickness Lever to the left when you finish printing. If the |
| lever is not set back to the left, the inside of the printer is more likely to get dirty |
| due to the wider clearance between the print head and the loaded paper. It may |
| also reduce print quality. |
Printing beyond the recommended | If you are printing beyond the recommended printing area of your printing paper, |
printing area. | the lower edge of the paper may become stained with ink. |
| Resize your original document in your application software. |
| For details on recommended printing area, refer to “Printing Area” in the User’s |
| Guide |
Paper Feed Roller is dirty. | Cleaning the Paper Feed Roller will wear the roller, so perform this procedure |
| only when necessary. |
| For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)” |
| |
Inside of the printer is dirty. | When performing duplex printing, if the specified paper size does not match the |
| actual size of paper loaded in the Rear Tray, the inside will become stained with |
| ink, causing printed paper to become smudged. |
| Perform the Bottom Plate Cleaning to clean the inside of the printer. |
| For details, see “Cleaning the Inside of the Printer” on page 39. |
| Note |
| To prevent the inside of the printer from stains, set the paper size correctly. |
Printing graphics with the intensity | Especially if you are using plain paper to print images with high intensity, the |
setting set too high. | paper may absorb too much ink and become wavy, causing paper abrasion. |
| Refer to “Print Results Not Satisfactory” in the User’s Guide |
48Troubleshooting