Paper Does Not Feed Properly
Cause | Action |
Printing on inappropriate type of paper. | Check to see if the paper you are printing on is not too thick or curled. |
| See “Paper Handling” on page 9 to make sure that the paper you are using is |
| suitable. |
| If the paper is curled, see “Paper is curled.” on page 49 to correct paper curl. |
Paper Feed Roller is dirty. | Cleaning the Paper Feed Roller will wear the roller, so perform this procedure |
| only when necessary. |
| For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)” |
| |
Paper not loaded properly. | Make sure of the following when you load paper in the printer. |
| z When loading two or more sheets of paper, align the edges of the sheets |
| before loading. |
| z Always load the paper in portrait orientation in the Rear Tray, regardless of |
| the printing orientation. |
| z Load the paper with the print side facing UP. Align the paper stack against |
| the right side of the Rear Tray and slide the Paper Guide so that it just |
| touches the left edge of the stack. |
| For details on loading paper, see “Loading Paper” on page 11. |
Too much paper loaded. | Make sure that the paper stack does not exceed the paper support load limit. |
| However, proper feeding of paper may not be possible at this maximum capacity |
| depending on the type of paper or environmental conditions (either very high or |
| low temperature and humidity). |
| In such cases, reduce the sheets of paper you load at a time to around half of |
| the paper support load limit. |
| For details on loading paper, see “Loading Paper” on page 11. |
Foreign object in the Rear Tray. | Make sure that there are no foreign objects in the Rear Tray. |
Envelopes not prepared nor loaded | z When printing on envelopes, see “Loading Envelopes” on page 13, and |
properly. | prepare the envelopes before printing. |
| Once you have prepared the envelopes, load them in the printer in portrait |
| orientation. If the envelopes are placed in landscape orientation, they will not |
| feed properly. |
| z Set the Paper Thickness Lever to the right. |
Troubleshooting 51