Printer Does Not Start

Cause

 

 

 

Action

 

The printer is not powered on. / The

Make sure that the power plug is securely plugged into the Power Cord

power plug is not connected.

Connector of the printer. Plug the power plug all the way in, since it may be

 

difficult to plug.

 

Unnecessary print jobs are left in

Restarting your computer may solve the problem.

queue. / Computer problems.

If there are any unnecessary print jobs, follow the procedure below to delete

 

them.

 

 

 

 

 

 

 

 

 

 

 

 

(1)Open the printer properties dialog box.

 

 

 

Refer to “Opening the Printer Properties Dialog Box Directly from Control

 

 

Panel” in “Opening the Printer Properties Dialog Box (Windows)” of the

 

 

User’s Guide on-screen manual.

 

 

(2)Click the Maintenance tab and then View Printer Status.

 

 

The printer status monitor is displayed.

 

 

(3)Click Display Print Queue.

 

 

(4)Select Cancel All Documents on the Printer menu.

 

 

You may not be able to select this depending on the privileges of the

 

 

account.

 

 

(5)When the confirmation message is displayed, click Yes.

 

 

The print jobs are deleted.

 

 

 

 

 

 

 

 

(1)Click the printer icon in the Dock to display the list of print jobs in progress.

 

(2)Select the print job to delete and click

.

 

 

The print jobs are deleted.

 

The printer is not ready.

Check if the Power lamp is lit green.

 

 

If the Power lamp is off, turn the printer on.

 

 

While the Power lamp is flashing green, the printer is initializing. Wait until the

 

Power lamp stops flashing and remains lit green.

 

 

Note

 

 

When printing large data such as a photo or graphics, it may take longer to start

 

printing. While the Power lamp is flashing green, the computer is processing

 

data and sending them to the printer. Wait until printing starts.

50Troubleshooting