5

Contacting Dell

Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer-service issues:

1.Go to dell.com/support.

2.Select your country from the drop-down menu on the bottom right corner of the page.

3.For customized support:

a.Enter your system Service Tag in the Enter your Service Tag field.

b.Click Submit.

The support page that lists the various support categories is displayed.

4.For general support:

a.Select your product category.

b.Select your product segment.

c.Select your product.

The support page that lists the various support categories is displayed.

32

Page 32
Image 32
Dell MD1280 manual Contacting Dell