Using Support Tools

Starting Dell Diagnostics From the Drivers and Utilities Disc

NOTE: The Drivers and Utilities disc may not ship with your computer.

NOTE: Your computer does not have an internal optical drive, use an external optical drive or any external storage device for the procedures that involve discs.

1.Insert the Drivers and Utilities disc.

2.Shut down and restart the computer. When the DELLlogo appears, press <F12> immediately.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.

3.When the boot device list appears, highlight CD/DVD/CD-RWand press <Enter>.

4.Select the Boot from CD-ROMoption from the menu that appears and press <Enter>.

5.Type 1 to start the CD menu and press <Enter> to proceed.

6.Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

7.Select the test you want to run.

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Dell HYD06, P11S002, M301Z setup guide Insert the Drivers and Utilities disc