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Dell M301Z, P11S002, HYD06 Technical Support and Customer Service, DellConnect, Getting Help

Models: M301Z HYD06 P11S002

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Getting Help

Technical Support and

Customer Service

Dell’s support service is available to answer your questions about Dell hardware. Our support staff use computer-based diagnostics to provide fast, accurate answers.

To contact Dell’s support service, see “Before You Call” on page 71 and then see the contact information for your region or go to support.dell.com.

DellConnect

DellConnect™ is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to www.dell.com/dellconnect.

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Dell M301Z, P11S002, HYD06 setup guide Technical Support and Customer Service, DellConnect, Getting Help

Contents

INSPIRON SETUP GUIDEPage Regulatory model P11S series Regulatory type P11S001 P11S002 SETUP GUIDEINSPIRON Notes, Cautions, and Warnings March 2010 P/N HYD06 Rev. A00Contents Solving ProblemsSetting Up Your Inspiron Laptop Using Your Inspiron LaptopFinding More Information and Resources Specifications Appendix ContentsUsing Support Tools Getting HelpINSPIRON Setting Up Your Inspiron LaptopBefore Setting Up Your Computer Setting Up Your Inspiron Laptop Connect the AC AdapterTo use a wired network connection, connect the network cable Connect the Network Cable OptionalSetting Up Your Inspiron Laptop Press the Power Button Setting Up Your Inspiron LaptopSet Up the Operating System Set Up Microsoft WindowsSet Up Ubuntu Setting Up Your Inspiron LaptopCreate System Recovery Media Recommended Setting Up Your Inspiron LaptopYou will require the following to create the system recovery media Dell DataSafe Local BackupSetting Up Your Inspiron Laptop 3. Click Start → Programs→ Dell DataSafe Local Backup4. Click Create Recovery Media Install the SIM Card Optional Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop 1 SIM card slot 2 SIM card 3 battery bayEnable or Disable Wireless Optional Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop To enable or disable wirelessConnect the External Optical Drive Optional Setting Up Your Inspiron LaptopSet Up the TV Tuner Optional Connect to the Internet Optional1. Click Start → All Programs→ Windows Media Center Setting Up Your Inspiron LaptopSetting Up a Wired Connection Setting Up a Wireless ConnectionWindows Vista 3. Click Start → Connect ToSetting Up Your Internet Connection Windows3. Click Start → Control Panel Setting Up Your Inspiron Laptop2. Click Start → Control Panel The Connect to the Internet window appearsSetting Up Your Inspiron Laptop Windows VistaSetting Up Your Inspiron Laptop INSPIRON Using Your Inspiron LaptopRight View Features Using Your Inspiron Laptop Left View Features Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 AC adapter connector - Connects to the AC adapter to power the computer and charge the batteryBack View Features Using Your Inspiron LaptopFront View Features Using Your Inspiron LaptopStatus Lights and Indicators Battery Status LightIndicator light status Battery charge levelPower Button Light/Power Indicator Light Indicator light statusUsing Your Inspiron Laptop Computer statesComputer Base and Keyboard Features Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 Power button and light - Turns the computer on or off when pressed. The light on the button indicates the power statesTouch Pad Gestures ScrollFlick Using Your Inspiron LaptopUsing Your Inspiron Laptop ZoomRotate System Setup BIOS Utility Multimedia Control KeysWindows Mobility Center 2. In the Function Key Row, select Function Key or Multimedia KeyMute the sound Decrease the volume level Increase the volume level Using Your Inspiron LaptopPlay the previous track or chapter Play or pause Play the next track or chapterThe display panel holds a camera and a microphone Display FeaturesUsing Your Inspiron Laptop Using Your Inspiron Laptop 2 Camera activity indicator - Indicates if the camera is on or offRemoving and Replacing the Battery Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 battery release latch 2 batterySoftware Features FastAccess Facial RecognitionProductivity and Communication Using Your Inspiron LaptopUsing Your Inspiron Laptop Dell DataSafe Online BackupEntertainment and Multimedia Dell Dock Add a CategoryAdd an Icon Remove a Category or IconSolving Problems Possible ProblemBeep Codes Beep CodeNetwork Problems Power ProblemsWireless Connections Wired ConnectionsSolving Problems Memory Problems If you experience other memory problemsIf you receive an insufficient memory message Solving ProblemsLockups and Software Problems If a program stops responding2. Click Applications 4. Click End TaskWindows Solving ProblemsWindows Vista Using Support Tools Dell Support CenterAbout Your System System tab at support.dell.comUsing Support Tools My Dell DownloadsSystem Messages 1. Go to downloadstore.dell.com/mediaKeyboard failure - Keyboard failure or loose cable Using Support ToolsUsing Support Tools of themDell Diagnostics Hardware Troubleshooter1. Click Start → Help and Support Using Support ToolsUsing Support Tools Starting Dell Diagnostics From Your Hard DriveIf PSA is invoked The following message is displayed If PSA is not invokedUsing Support Tools Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE The Drivers and Utilities disc may not ship with your computer1. Insert the Drivers and Utilities disc Using Support Tools10. To exit the Dell Diagnostics and restart the computer, click Exit 11. Remove the Drivers and Utilities discUsing Support Tools Restoring Your Operating System OptionOperating System disc INSPIRONSystem Restore Starting System RestoreUndoing the Last System Restore Restoring Your Operating SystemRestoring Your Operating System Dell DataSafe Local BackupDell DataSafe Local Backup Basic Upgrading to Dell DataSafe Local Backup Professional 2. Click Upgrade Now5. Select Repair Your Computer Restoring Your Operating SystemSystem Recovery Media Restoring Your Operating SystemDell Factory Image Restore Restoring Your Operating SystemStarting Dell Factory Image Restore The System Recovery Options window appears3. Select Repair Your Computer The Confirm Data Deletion screen appearsGetting Help INSPIRONGetting Help Technical Support and Customer ServiceDellConnect Online Services Dell Support websitesDell Support e-mail addresses Dell Marketing and Sales e-mail addressesGetting Help Automated Order-Status ServiceProduct Information Returning Items for Repair Under Warranty or for Credit Getting HelpGetting Help 5. Pack the equipment to be returned in the original or equivalent packing materialsGetting Help Locating Your Service TagBefore You Call Diagnostic Checklist Getting HelpContacting Dell Getting Helpthe Service Manual at Finding More Information and ResourcesIf you need to support.dell.comFinding More Information and Resources the Dell Support Center. To launch the DellIf you need to support.dell.comSpecifications Computer ModelSystem Chipset ProcessorCommunications Media Card ReaderAudio MemoryConnectors SpecificationsVideo DisplayBattery ConnectorsSpecifications 2.0-compliant connectorsAC Adapter Touch PadPhysical SpecificationsComputer Environment SpecificationsComputer Environment 0.66 GRMSINSPIRON AppendixMacrovision Product Notice Information for NOM, or Official Mexican Standard Only for Mexico AppendixImporter RegulatoryIndex INSPIRONIndex Index Page 0HYD06A00 Printed in the U.S.A