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Dell P11S002, HYD06, M301Z setup guide Solving Problems, Beep Codes, Possible Problem, Inspiron

Models: M301Z HYD06 P11S002

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Solving Problems

Solving Problems

This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 49 or “Contacting Dell” on page 73.

WARNING: Only trained service personnel should remove the computer cover. See the Service Manual at support.dell.com/manuals for advanced service instructions.

Beep Codes

Your computer might emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. Write down the beep code and contact Dell (see “Contacting Dell” on page 73).

NOTE: To replace parts, see the Service Manual at support.dell.com/manuals.

Beep Code	Possible Problem

One	Possible system board failure —
	BIOS ROM checksum failure
Two	No RAM detected
	NOTE: If you installed or
	replaced the memory module,
	ensure that the memory module
	is seated properly.
Three	Possible system board failure —
	Chipset error
Four	RAM read/write failure
Five	Real Time Clock failure
Six	Video card or chip failure
Seven	Processor failure
Eight	Display failure

INSPIRON

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Dell P11S002, HYD06, M301Z setup guide Solving Problems, Beep Codes, Possible Problem, Inspiron

Contents

SETUP GUIDE INSPIRONPage SETUP GUIDE INSPIRONRegulatory model P11S series Regulatory type P11S001 P11S002 March 2010 P/N HYD06 Rev. A00 Notes, Cautions, and WarningsSolving Problems ContentsSetting Up Your Inspiron Laptop Using Your Inspiron LaptopContents Finding More Information and Resources Specifications AppendixUsing Support Tools Getting HelpSetting Up Your Inspiron Laptop Before Setting Up Your ComputerINSPIRON Connect the AC Adapter Setting Up Your Inspiron LaptopConnect the Network Cable Optional Setting Up Your Inspiron LaptopTo use a wired network connection, connect the network cable Setting Up Your Inspiron Laptop Press the Power ButtonSet Up Microsoft Windows Set Up the Operating SystemSet Up Ubuntu Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop Create System Recovery Media RecommendedYou will require the following to create the system recovery media Dell DataSafe Local Backup3. Click Start → Programs→ Dell DataSafe Local Backup 4. Click Create Recovery MediaSetting Up Your Inspiron Laptop Setting Up Your Inspiron Laptop Install the SIM Card Optional1 SIM card slot 2 SIM card 3 battery bay Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop Enable or Disable Wireless OptionalTo enable or disable wireless Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop Connect the External Optical Drive OptionalConnect to the Internet Optional Set Up the TV Tuner Optional1. Click Start → All Programs→ Windows Media Center Setting Up Your Inspiron LaptopSetting Up a Wireless Connection Setting Up a Wired ConnectionWindows Vista 3. Click Start → Connect ToWindows Setting Up Your Internet Connection3. Click Start → Control Panel Setting Up Your Inspiron LaptopThe Connect to the Internet window appears 2. Click Start → Control PanelSetting Up Your Inspiron Laptop Windows VistaSetting Up Your Inspiron Laptop Using Your Inspiron Laptop Right View FeaturesINSPIRON Using Your Inspiron Laptop Using Your Inspiron Laptop Left View Features1 AC adapter connector - Connects to the AC adapter to power the computer and charge the battery Using Your Inspiron LaptopUsing Your Inspiron Laptop Back View FeaturesUsing Your Inspiron Laptop Front View FeaturesBattery Status Light Status Lights and IndicatorsIndicator light status Battery charge levelIndicator light status Power Button Light/Power Indicator LightUsing Your Inspiron Laptop Computer statesUsing Your Inspiron Laptop Computer Base and Keyboard Features1 Power button and light - Turns the computer on or off when pressed. The light on the button indicates the power states Using Your Inspiron LaptopScroll Touch Pad GesturesFlick Using Your Inspiron LaptopZoom RotateUsing Your Inspiron Laptop Multimedia Control Keys System Setup BIOS UtilityWindows Mobility Center 2. In the Function Key Row, select Function Key or Multimedia KeyUsing Your Inspiron Laptop Mute the sound Decrease the volume level Increase the volume levelPlay the previous track or chapter Play or pause Play the next track or chapterDisplay Features Using Your Inspiron LaptopThe display panel holds a camera and a microphone 2 Camera activity indicator - Indicates if the camera is on or off Using Your Inspiron LaptopUsing Your Inspiron Laptop Removing and Replacing the Battery1 battery release latch 2 battery Using Your Inspiron LaptopFastAccess Facial Recognition Software FeaturesProductivity and Communication Using Your Inspiron LaptopDell DataSafe Online Backup Entertainment and MultimediaUsing Your Inspiron Laptop Add a Category Dell DockAdd an Icon Remove a Category or IconPossible Problem Solving ProblemsBeep Codes Beep CodePower Problems Network ProblemsWireless Connections Wired ConnectionsSolving Problems If you experience other memory problems Memory ProblemsIf you receive an insufficient memory message Solving ProblemsIf a program stops responding Lockups and Software Problems2. Click Applications 4. Click End TaskSolving Problems Windows VistaWindows Dell Support Center Using Support ToolsAbout Your System System tab at support.dell.comMy Dell Downloads Using Support ToolsSystem Messages 1. Go to downloadstore.dell.com/mediaUsing Support Tools Keyboard failure - Keyboard failure or loose cableof them Using Support ToolsHardware Troubleshooter Dell Diagnostics1. Click Start → Help and Support Using Support ToolsStarting Dell Diagnostics From Your Hard Drive If PSA is invokedUsing Support Tools If PSA is not invoked Using Support ToolsThe following message is displayed NOTE The Drivers and Utilities disc may not ship with your computer Starting Dell Diagnostics From the Drivers and Utilities Disc1. Insert the Drivers and Utilities disc Using Support Tools11. Remove the Drivers and Utilities disc Using Support Tools10. To exit the Dell Diagnostics and restart the computer, click Exit Option Restoring Your Operating SystemOperating System disc INSPIRONStarting System Restore System RestoreUndoing the Last System Restore Restoring Your Operating SystemDell DataSafe Local Backup Dell DataSafe Local Backup BasicRestoring Your Operating System 2. Click Upgrade Now Upgrading to Dell DataSafe Local Backup Professional5. Select Repair Your Computer Restoring Your Operating SystemRestoring Your Operating System System Recovery MediaRestoring Your Operating System Dell Factory Image RestoreThe System Recovery Options window appears Starting Dell Factory Image Restore3. Select Repair Your Computer The Confirm Data Deletion screen appearsINSPIRON Getting HelpTechnical Support and Customer Service DellConnectGetting Help Dell Support websites Online ServicesDell Support e-mail addresses Dell Marketing and Sales e-mail addressesAutomated Order-Status Service Product InformationGetting Help Getting Help Returning Items for Repair Under Warranty or for Credit5. Pack the equipment to be returned in the original or equivalent packing materials Getting HelpLocating Your Service Tag Before You CallGetting Help Getting Help Diagnostic ChecklistGetting Help Contacting DellFinding More Information and Resources the Service Manual atIf you need to support.dell.comthe Dell Support Center. To launch the Dell Finding More Information and ResourcesIf you need to support.dell.comComputer Model SpecificationsSystem Chipset ProcessorMedia Card Reader CommunicationsAudio MemorySpecifications ConnectorsVideo DisplayConnectors BatterySpecifications 2.0-compliant connectorsTouch Pad AC AdapterPhysical SpecificationsSpecifications Computer EnvironmentComputer Environment 0.66 GRMSAppendix Macrovision Product NoticeINSPIRON Appendix Information for NOM, or Official Mexican Standard Only for MexicoImporter RegulatoryINSPIRON IndexIndex Index Page Printed in the U.S.A 0HYD06A00