
Problem | Cause | Solution |
The device does not pull media from a media tray.
The device might be in manual feed | ● If Manual Feed appears on the |
mode. | |
| print the job. |
| ● Verify that the device is not in |
| manual feed mode, and then print |
| your job again. |
|
|
The pickup roller might be dirty or | Contact HP Customer Care. See |
damaged. | HP Customer Care on page 214 or the |
| support flyer that came in the device box. |
|
|
The | Adjust the |
the tray is set at a length that is greater | control to the correct length. |
than the media size. |
|
ENWW | Solve copy problems 193 |