Problem

Cause

Solution

The device does not pull media from a media tray.

The device might be in manual feed

If Manual Feed appears on the

mode.

control-panel display, press OK to

 

print the job.

 

Verify that the device is not in

 

manual feed mode, and then print

 

your job again.

 

 

The pickup roller might be dirty or

Contact HP Customer Care. See

damaged.

HP Customer Care on page 214 or the

 

support flyer that came in the device box.

 

 

The paper-length adjustment control in

Adjust the paper-length adjustment

the tray is set at a length that is greater

control to the correct length.

than the media size.

 

ENWW

Solve copy problems 193