Manuals
/
HP
/
Computer Equipment
/
Printer
HP
manual
HP LaserJet M3027/M3035 Multifunction
Models:
M3027/M3035
1
3
270
270
Download
270 pages
17.65 Kb
1
2
3
4
5
6
7
8
Troubleshooting
Specification
Install
Problem-solving flowchart
Default Job Options menu
TCF T.30 Delay
Symbols/Numerics
Login
HP Web Jetadmin
Warranty
Page 3
Image 3
HP LaserJet M3027/M3035 Multifunction
User Guide
Page 2
Page 4
Page 3
Image 3
Page 2
Page 4
Contents
HP LaserJet M3027/M3035 MFP
Page
HP LaserJet M3027/M3035 Multifunction
Trademark Credits
Copyright and License
Table of contents
Media and trays
Input/output I/O configuration
Print
Device features
Scan and send e-mail
Copy
Problem solving
Fax
Manage and maintain the device
175
Appendix D Regulatory information
Appendix a Supplies and accessories
Appendix B Service and support
Appendix C Specifications
Appendix E Working with memory and print server cards
243
245
Device basics
HP LaserJet M3027 HP LaserJet M3027x HP LaserJet M3035
Features comparison
Feature Description
Device comparison
Accessibility
Storage features
Accessories
Environmental features
Walkaround
Device parts
Interface ports see Interface ports on
Interface ports
Supported printer drivers
Full software installation Printer driver only
Device software
Supported operating systems
HP Driver Preconfiguration
Priority for print settings
Universal printer drivers Driver Autoconfiguration
Automatic Configuration
Enww
Open the printer drivers
Software for Macintosh computers
To change the device
Embedded Web server
HP Web Jetadmin
Utilities
Remove software from Macintosh operating systems
Supported operating systems Supported browsers
Other components and utilities
Enww
Control panel
Ready light
Use the control panel
Control-panel layout
Data light
Home screen
Buttons on the touchscreen
Control-panel help system
Control-panel help system on
Navigate the Administration menu
Use the Administration menu
Information menu
1Information menu
Menu item Sub-menu item Values Description
Menu item Values Description
Default Job Options menu
Default Options for Originals
2Default Options for Originals menu
Darkness
Image adjustment
3Image Adjustment menu
Background Cleanup
4Default Copy Options menu
Default Copy Options
Default Fax Options
5Fax Send menu
6Fax Receive menu
Default E-mail Options
Document File Type Choose the file format for the e-mail
Tiff Post Scanned files
Default Send to Folder Options
Copies Per Job Type a value
Default Print Options
7Default Print Options menu
Sided Single-sided or double-sided by default
8Time/Scheduling menu
Time/Scheduling menu
Enww
Scheduling menu
Mode after the delay that is specified in the Time
Management menu
9Management menu
11Jetdirect menus
Initial Setup menu
Networking and I/O
10Networking and I/O
Dhcp Release
Manual Settings
Default IP
IPV6 Settings Enable
Proxy Server
Manual Settings Use the Manual Settings menu to
Address
DHCPV6 Policy
Security Secure Web
AppleTalk Enable
Reset Security
Diagnostics Embedded Test
Execution Time H
Snmp Test
Select All Tests
Data Path Test
Percent Lost
Ping Results
Packets Sent
Packets Received
Print Protocols
Link Speed
12Fax Setup menu
Fax Setup
Jbig Compression Disabled
Fax Send Settings Fax Dial Volume
Error Correction
Mode Disabled
Billing Codes
Fax Receive Settings Rings To Answer
Ringer Volume Off
Dialing Prefix
14Send Setup menu
Mail Setup
Send Setup menu
13E-mail Setup menu
15Device Behavior menu
Device Behavior menu
Letterhead Mode Yes General Print Override A4/Letter
Behavior Disabled
Auto Print Interrupt Enabled
Copy Interrupt Enabled
Font Number
Orientation Portrait default
Form Length
Font Source
16Print Quality menu
Print Quality menu
Slow
Small Paper Mode
Calibration/Cleaning Create Cleaning
Process Cleaning Process button
17Troubleshooting menu
Troubleshooting menu
Enww
Service menu
Resets menu
Enww
Input/output I/O configuration
USB configuration
Network configuration
Configure TCP/IPv4 parameters
Set an IP address
Set the subnet mask
Set the default gateway
Configure TCP/IPv6 parameters
Disable network protocols optional
Disable IPX/SPX
Disable AppleTalk
Disable DLC/LLC
HP Jetdirect EIO print servers
Media and trays
General guidelines for media
Paper to avoid
Paper that can damage the device
Category Specifications
General media specifications
Media considerations
Envelopes
Envelopes with double side seams
Transparencies
Labels
Card stock guidelines
Card stock and heavy media
Letterhead and preprinted forms
Card stock construction
Media type Fuser mode setting
Select the correct fuser mode
Enww
1Supported media sizes
Media size Dimensions Weight and thickness
Select print media
Supported media sizes
4Tray 2 and tray 3 media types
Type Dimensions
Supported media types
3Tray 1 media types
Printing and paper-storage environment
Load media
Load media on the scanner glass
Load the automatic document feeder ADF
Load tray 1 multipurpose tray
Customize tray 1 operation
Setting Explanation
Load tray 2 and optional tray
Load special media
Media type Maximum amount That can be loaded
Tray
To the front
Control print jobs
Setting Description
Print to the top output bin
Select output bins
Print to the rear output bin
Device features
Staple media
Use the convenience stapler
Load staples
Enww
Create a proof and hold job
Use job storage features
Gain access to the job storage features
Use the proof and hold feature
Create a private job
Use the private job feature
Print the remaining copies of a proof and hold job
Delete a proof and hold job
Print additional copies of a QuickCopy job
Use the QuickCopy feature
Delete a private job
Create a QuickCopy job
Use the stored job feature
Delete a QuickCopy job
Create a stored copy job
Create a stored print job
Print a stored job
Delete a stored job
Enww
Print
Use quick sets
Use features in the Windows printer driver
Create and use quick sets
Create a quick set
Reduce or enlarge a document
Use watermarks
Resize documents
Set a custom paper size from the printer driver
Use different paper and printing covers
Print a blank first
Print multiple pages on one sheet of paper
Print on both sides of the paper
Use automatic duplex printing
Print on both sides manually
Layout options for printing on both sides
Use the Services tab
Use presets
Use features in the Macintosh printer driver
Create and use presets
Create a preset
Use automatic duplex printing
Printing on both sides of the paper
Print on both sides manually
Cancel a print job
Stop the current print job from the control panel
Stop the current print job from the software program
Print
Copy
Copy screen
Use the Copy screen
Set the default copy options
Basic copy instructions
Copy from the scanner glass
Copy from the document feeder
Option name Description
Adjust the copy settings
Make two-sided copies from one-sided documents
Copy two-sided documents
Copying two-sided documents manually
Copy two-sided documents automatically duplex models only
Make one-sided copies from two-sided documents
Copy mixed-size originals
Change the copy-collation setting
Copy photos and books
Copy a photo
Copy a book
Touch Job Build On
Combine copy jobs by using Job Build
Cancel a copy job
Scan and send e-mail
Supported protocols
Configure e-mail settings
Configure e-mail server settings
Configure the Smtp gateway address
Find the Smtp gateway from an e-mail program
Test the Smtp settings
Find gateways
Find the Smtp gateway from the device control panel
Use the Send E-mail screen
Send a document
Perform basic e-mail functions
Load documents
Send documents
Use the auto-complete function
Use the address book
Create a recipient list
Use the local address book
Delete e-mail addresses from the local address book
Add e-mail addresses to the local address book
Optimize Text
Change e-mail settings for the current job
Button Description
Original Sides
Scan to a workflow destination
Scan to a folder
Fax
Configure and use the fax features
Analog faxing
Connect the fax to a telephone line
Digital fax
Fax
Manage and maintain the device
Use information pages
Description How to print
Font lists
Fax reports
Software Information location
Configure e-mail alerts
SectionOptions
Use the HP Easy Printer Care software
Open the HP Easy Printer Care software
HP Easy Printer Care software sections
Overview tab
Alert Settings window
Use the embedded Web server
Open the embedded Web server by using a network connection
Tab or section Options
Embedded Web server sections
Digital Sending tab
Networking tab
Other links
Use HP Web Jetadmin software
Open the HP Printer Utility in Mac OS X
HP Printer Utility features
Use the HP Printer Utility for Macintosh
Open the HP Printer Utility
Bonjour Settings
Additional Settings
Mail Alerts
Manage the print cartridge
Approximate print-cartridge replacement intervals
Manage supplies
Supplies life
HP fraud hotline and Web site
Print-cartridge authentication
Supply replacement guidelines
Replace supplies and parts
Change the print cartridge
Enww
Enww
Clean the device
Clean the exterior
Clean the scanner glass
Clean the ADF
Clean the scanner lid backing
Enww
Clean the paper path
Calibrate the scanner
Touch Troubleshooting
Problem solving
Factors that affect performance
Problem-solving checklist
Does Ready appear on
Problem-solving flowchart
Step Verification step Possible problems Solutions Number
Is the power on?
Does the device copy?
Fax problems on
See Solve fax problems on
Paper curls when it exits the device Cause Solution
Solve general device problems
Device selects media from the wrong tray CauseSolution
Device does not pull paper from tray Cause Solution
Print job is extremely slow Cause Solution
Print job prints on both sides of the paper Cause Solution
Pages print, but are totally blank Cause Solution
Message and see Control-panel messages on
Media on
Message type Description Status messages
Control-panel message types
Control-panel messages
1Control-panel messages
Control panel message Description Recommended action
USB I/O buffer overflow To continue
Error To continue touch OK
Embedded I/O buffer overflow To
Continue touch OK
Then on
Xxxxx Error To continue turn off
Fuser Error To continue turn off
55.XX.YY DC Controller Error To
No System To continue turn off then
Error To continue turn off then on
Permanent storage full
Storage error settings changed To continue touch OK
Xxxx Error To continue turn off then
8X.YYYY EIO Error To continue turn off
Feature
Access denied menus locked
Custom Authentication Required
Authentication Required To Use This
Install black cartridge
Error executing Digital Send job. Job
Front side optical system error
HP digital sending delivery error
Power off Scan failure Press Start to rescan
Password or name is incorrect. Please
Enter correct login
Please turn device off and install hard
Please re-enter
User name or password is incorrect
Unable to send job
Unable to store job
Device is jammed.1 Cause Solution
Common causes of jams
See Load media on
Jam locations
Turn off jam recovery
Jam recovery
Clear jams from the ADF
Clear jams
Clear jams
Clear jams from the input-tray areas
Clear jams from the print-cartridge area
Clear jams from the output-bin areas
Enww
Clear jams from the duplexer
Solve repeated jams
Clean the device. See Clean the device on
Clear stapler jams
Enww
Enww
Print-quality problems associated with jams
Solve print-quality problems
Print-quality problems associated with media
Print-quality problems associated with the environment
See Dropouts See Lines See Gray background See Toner smear
AaBbCc
Light print partial
Light print entire
See Random image Repetition on
Specks
Dropouts
Lines
Toner smear
Gray background
Loose toner
Repeating defects
Repeating image
Skew
Misformed characters
Wrinkles or creases
Curl or wave
Vertical white lines
Tire tracks
White spots on black
Blurred print
Scattered lines
Random image repetition
HP Jetdirect Print Server
Solve network printing problems
Problem Cause Solution
Solve copy problems
Prevent copy problems
Image problems
Media-handling problems
Glass. See Clean the device
Change the print cartridge on
Print Quality submenu, touch Set
Quality menu on
See Calibrate the scanner
Problem Cause
Performance problems
Outgoing fax calls keep dialing Cause Solution
Solve fax problems
Solve sending problems
Faxes quit during sending Cause Solution
Solve receiving problems
Faxes are not printing at the device Cause Solution
Solve e-mail problems
Validate the Smtp gateway address
Validate the Ldap gateway address
Solve common Windows problems
Library/Printers/PPDs/Contents/Resources
Solve common Macintosh problems
Solve common Macintosh problems
Solve Linux problems
Software troubleshooting
Hardware troubleshooting
PS error page prints Cause Solution
Solve PostScript problems
General problems
Legal page prints with clipped margins Cause Solution
Enww
Supplies and accessories
Order supplies, accessories, and parts
Memory
Paper-handling accessories
Part numbers
Print cartridge
Print media
Stapler accessories
HP Printing paper
922296U/Asia-Pacific countries/regions
Hewlett-Packard limited warranty statement
Service and support
Print cartridge limited warranty statement
Customer self repair warranty service
Print cartridge limited warranty statement
HP Easy Printer Care software
Online Services
HP service agreements
HP Customer Care
HP support and information for Macintosh computers
Weekly volume on-site service
HP maintenance agreements
On-site service agreements
Next-day on-site service
Extended warranty
Enww
Specifications
Table C-3Power requirements
Physical specifications
Electrical specifications
Table C-1Printer dimensions
Table C-6Necessary conditions
Table C-5Sound power and pressure level1,2
Acoustic emissions
Operating environment
Enww
Regulatory information
FCC regulations
Environmental product stewardship program
United States and Puerto Rico
Return and recycling instructions
Paper
Material restrictions
HP LaserJet M3027/M3035 device
Material Safety Data Sheet Msds For more information
Telecom statement
Declaration of Conformity
Declaration of conformity
Safety statements
Laser safety
Canadian DOC regulations
Luokan 1 laserlaite
EMI statement Taiwan Laser statement for Finland
Working with memory and print server cards
Overview
Install device memory
Install memory
Enww
Enww
Enww
Check Dimm installation
Verify that Dimm is installed correctly
Save resources permanent resources
On the Device Settings tab, click More
Enable memory for Windows
Use HP Jetdirect print server cards
Install an HP Jetdirect print server card
Remove an HP Jetdirect print server card
Bidirectional communication Two-way data transmission
Glossary
Enww
Index
Symbols/Numerics
Enww
Enww
Enww
Enww
Msds
Enww
Enww
Enww
Enww
Msds
Enww
Page
CC476-90901* *CC476-90901
Top
Page
Image
Contents