Troubleshooting menu

NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default.

Table 2-17Troubleshooting menu

Menu item

Sub-menu item

Values

Description

 

 

 

 

Event Log

 

Print (button)

Use this feature to show the 50 most recent events in

 

 

 

the event log.

 

 

 

Touch Print to print the full event log.

 

 

 

 

Calibrate Scanner

 

Calibrate

Use this feature to compensate for offsets in the

 

 

 

scanner imaging system (carriage head) for ADF and

 

 

 

flatbed scans.

 

 

 

You might need to calibrate the scanner if it is not

 

 

 

capturing the correct sections of scanned documents.

 

 

 

 

Fax T.30 Trace

T.30 Report

 

Use this feature to print or configure the fax T.30 trace

 

 

 

report. T.30 is the standard that specifies handshaking,

 

When to Print Report

Never auto print

 

protocols, and error correction between fax

 

 

Print after any fax job

machines.

 

 

 

 

 

Print after fax send jobs

 

 

 

Print after any fax error

 

 

 

(default)

 

 

 

Print after send errors only

 

 

 

Print after receive errors

 

 

 

only

 

 

 

 

 

Fax Transmit Signal Loss

 

A value between 0 and 30.

Use this feature to set loss levels to compensate for

 

 

 

phone line signal loss. You should not modify this

 

 

 

setting unless requested to do so by an HP service

 

 

 

representative because it could cause the fax to stop

 

 

 

functioning.

 

 

 

 

Fax V.34

 

Normal (default)

Use this feature to disable V.34 modulations if several

 

 

Off

fax failures have occurred or if phone line conditions

 

 

require it.

 

 

 

 

Fax Speaker Mode

 

Normal (default)

This feature is used by a service technician to evaluate

 

 

Diagnostic

and diagnose fax issues by listening to the sounds of

 

 

fax modulations.

 

 

 

 

ENWW

Use the Administration menu 45