Gray background
1.Do not use media that has already been run through the device.
2.Try using a different type of media.
3.Print a few more pages to see if the problem corrects itself.
4.Turn over the stack in the tray. Also, try rotating the stack 180°.
5.Open the Administration menu at the device control panel. On the Print Quality menu, increase the Toner Density setting. See Print Quality menu on page 43.
6.Make sure that the environmental specifications for the device are being met. See Operating environment on page 221.
7.Replace the print cartridge.
Toner smear
1.Print a few more pages to see if the problem corrects itself.
2.Try using a different type of media.
3.Make sure that the environmental specifications for the device are being met. See Operating environment on page 221.
4.Clean the inside of the device and run a cleaning page. See Clean the device on page 140.
5.Replace the print cartridge.
Also see Loose toner on page 183.
182 Chapter 11 Problem solving | ENWW |
