Print job is extremely slow.
Cause | Solution |
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The job might be very complex. | Reduce the complexity of the page or try adjusting the print- |
The maximum speed of the device cannot be exceeded even | quality settings. If this problem occurs frequently, add memory |
to the device. | |
when more memory is added. |
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Printing speeds might be automatically reduced when printing |
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on |
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Note: Slower speeds are expected when printing on narrow |
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paper, when printing from tray 1, or when using the HIGH 2 |
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fuser mode. |
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You are printing a PDF or PostScript (PS) file but are using a | Try using the PS device driver rather than the PCL device |
PCL device driver. | driver. (You can usually do this from a software program.) |
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Print job prints on both sides of the paper.
Cause | Solution |
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The device is set for duplexing.
See Open the printer drivers on page 9 to change the setting, or see the online Help.
Print job contains only one page but the device processes the back side of the page as well (the page comes part of the way out, and then goes back into the device).
Cause | Solution |
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The device is set for duplexing. Even if the print job contains only one page, the device also processes the back side.
See Open the printer drivers on page 9 to change the setting, or see the online Help.
Do not try to pull the page out of the device before duplexing is complete. Jamming might result.
Pages print, but are totally blank.
Cause | Solution |
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The sealing tape might still be on the print cartridge. | Verify that the sealing tape has been completely removed from |
| the print cartridge. |
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The file might have blank pages. | Check the file to make sure that it does not contain blank |
| pages. |
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The device prints, but the text is wrong, garbled, or incomplete.
Cause | Solution |
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The device cable is loose or defective.
Disconnect the device cable and reconnect it. Try a print job that you know works. If possible, attach the cable and device to another computer and try a print job that you know works. Finally, try a new cable.
ENWW | Solve general device problems 151 |