HP M3027/M3035 manual Access denied menus locked, Custom Authentication Required, Feature

Table 11-1Control-panel messages (continued)

Control panel message	Description	Recommended action
		the HP support flyer, or go to www.hp.com/
		support/LJM3027mfp or www.hp.com/
		support/LJM3035mfp.)
Access denied menus locked	The control panel function that you are trying	Contact the network administrator.
	to use has been locked to prevent
	unauthorized access.

Action not currently available for Tray <X> Tray size cannot be any size/any custom

A duplexed (2-sided) document was	Select another tray or reconfigure the tray.
requested from a tray that is set to Any size
or Any custom. Duplexing is not allowed
from a tray configured to Any size or Any
custom.

Authentication Required	Authentication has been enabled for this
	feature or destination. A username and
	password are required.

Type the user name and password, or contact the network administrator.

Authentication Required To Use This	A user name and password are required.	Type the user name and password, or contact
Feature		the network administrator.
Cannot duplex close rear bin	The device cannot print on both sides of the	Close the rear output bin.
	page if the rear output bin is open.
Check the glass and remove any paper To	A digital send or copy job has been performed	Remove the original document from the
continue press Start	from the scanner glass, but the original	scanner glass, and then press Start.
	document needs to be removed.
Chosen personality not available To	A print job requested a language (personality)	Print the job by using a printer driver for a
continue touch OK	that is not available for this device. The job	different printer language, or add the
	will not print and will be cleared from	requested language to the device (if
	memory.	possible). To see a list of available
		personalities, print a configuration page. See
		Use information pages on page 124.
Close front door	The front door is open.	Close the front door.
Digital send communication error	An error has occurred during a digital send	Contact the network administrator.
	task.
Document feeder cover open	The document feeder (ADF) cover is open.	Close the document feeder (ADF) cover.
		Follow the instructions in the onscreen dialog
		box.
Document feeder empty	The document feeder (ADF) does not contain	Load paper in the document feeder (ADF)
	paper.	input tray.
Document feeder paper jam	Media is jammed in the document feeder	Follow the instructions in the onscreen dialog
	(ADF).	box. See Clear jams from the input-tray areas
		on page 168.

Document feeder pick error	The document feeder (ADF) experienced an
	error while picking media.

Make sure that your original contains no more than 50 pages. Follow the instructions in the onscreen dialog box.

E-mail Gateway did not accept the job because the attachment was too large.

The scanned documents have exceeded the size limit of the server.

Send the job again using a lower resolution, smaller file size setting, or fewer pages. See Use the embedded Web server

on page 129 to learn how to reduce the size of the attachment. Contact the network administrator to enable sending the scanned documents by using multiple e-mails.

E-mail Gateway did not respond. Job failed.

A gateway has exceeded the time out value. Validate the SMTP IP address. See Solvee-mail problems on page 198.

ENWW Control-panel messages 159