Table 11-1Control-panel messages (continued)

Control panel message

Description

Recommended action

 

 

 

Unable to send job

The device is unable to send a job.

To temporarily hide this message in order to send e-mail, touch Hide. If this message persists, contact an HP-authorized service or support provider. (See the HP support flyer, or go to www.hp.com/support/LJM3027mfp or www.hp.com/support/LJM3035mfp.)

Unable to store job

The device is unable to store a job.

To temporarily hide this message in order to fax or send to e-mail, touch Hide. If this message persists, contact an HP-authorized service or support provider. (See the

HP support flyer, or go to www.hp.com/ support/LJM3027mfp or www.hp.com/ support/LJM3035mfp.)

User name or password is incorrect.

The user name or password was typed

Retype the user name and password.

Please re-enter.

incorrectly.

 

 

 

 

User name, job name, or PIN is missing.

One or more of the required items has not

Select the correct user name and job name,

 

been selected or typed.

and type the correct PIN.

 

 

 

162 Chapter 11 Problem solving

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