The printer driver does not automatically set up the selected device in the Print Center or Printer Setup Utility.

Cause

Solution

 

 

 

code for the language that you are using. If necessary, reinstall the

 

software. See the getting started guide for instructions.

 

 

The PPD file is corrupt.

Delete the PPD file from the following hard drive folder: Library/

 

Printers/PPDs/Contents/Resources/<lang>.lproj,

 

where “<lang>” represents the two-letter language code for the

 

language that you are using. Reinstall the software. See the getting

 

started guide for instructions.

 

 

The interface cable might be defective or of poor quality.

Replace the interface cable. Make sure to use a high-quality cable.

 

 

A print job was not sent to the device that you wanted.

 

 

 

Cause

Solution

 

 

The print queue might be stopped.

Restart the print queue. Open Print Monitor and select Start Jobs.

 

 

The wrong device name or IP address is being used. Another device

Check the device name, IP address, or Rendezvous host name by

with the same or similar name, IP address, or Rendezvous host name

printing a configuration page See Use information pages

might have received your print job.

on page 124. Verify that the device name, IP address, or Rendezvous

 

host name on the configuration page matches the device name, IP

 

address, or Rendezvous host name in the Print Center or Printer

 

Setup Utility.

 

 

An encapsulated PostScript (EPS) file does not print with the correct fonts.

Cause

Solution

This problem occurs with some programs.

Try downloading the fonts that are contained in the EPS file to the device before printing.

Send the file in ASCII format instead of binary encoding.

You are unable to print from a third-party USB card.

Cause

Solution

 

 

This error occurs when the software for USB printers is not installed.

When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site.

ENWW

Solve common Macintosh problems 201