Table
Control panel message | Description | Recommended action |
|
|
|
|
| |
|
| |
|
|
|
49.XXXXX ERROR To continue turn off | A critical firmware error has occurred. | Turn the device off, and then turn the device |
then on |
| on. |
|
| If this message persists, contact an HP- |
|
| authorized service or support provider. (See |
|
| the HP support flyer, or go to www.hp.com/ |
|
| |
|
| |
|
|
|
50.X FUSER ERROR To continue turn off | A fuser error has occurred. | Turn the device off, and then turn the device |
then on |
| on. |
|
| If this message persists, contact an HP- |
|
| authorized service or support provider. (See |
|
| the HP support flyer, or go to www.hp.com/ |
|
| |
|
| |
|
|
|
51.XY ERROR To continue turn off then on | A temporary printing error has occurred. | Turn the device off, and then turn the device |
|
| on. |
|
| If this message persists, contact an HP- |
|
| authorized service or support provider. (See |
|
| the HP support flyer, or go to www.hp.com/ |
|
| |
|
| |
|
|
|
52.XY ERROR To continue turn off then on | A temporary printing error has occurred. | Turn the device off, and then turn the device |
|
| on. |
|
| If this message persists, contact an HP- |
|
| authorized service or support provider. (See |
|
| the HP support flyer, or go to www.hp.com/ |
|
| |
|
| |
|
|
|
53.XY.ZZ CHECK RAM DIMM SLOT <X> To | A problem exists with the device memory. | You might need to reinstall or replace the |
continue turn off then on | The DIMM that caused the error will not be | specified DIMM. |
| used. The following are the values of X: | Turn the device off, and then replace the |
|
| |
| X = Device location | DIMM that caused the error. See Install |
| 0 = Onboard memory | |
| If this message persists, contact an HP- | |
| 1 = Slot 1 | |
| authorized service or support provider. (See | |
|
| the HP support flyer, or go to www.hp.com/ |
|
| |
|
| |
|
|
|
54.XX ERROR To continue turn off then on | A temporary printing error has occurred. | Turn the device off, and then turn the device |
|
| on. |
|
| If this message persists, contact an HP- |
|
| authorized service or support provider. (See |
|
| the HP support flyer, or go to www.hp.com/ |
|
| |
|
| |
|
|
|
55.XX.YY DC CONTROLLER ERROR To | The print engine is not communicating with | Turn the device off, and then turn the device |
continue turn off then on | the formatter. | on. |
|
|
|
156 Chapter 11 Problem solving | ENWW |