Table
Control panel message | Description | Recommended action |
|
|
|
68.X Permanent storage full | The device NVRAM is full. Some settings |
| saved in the NVRAM might have been reset |
| to the factory defaults. Printing can continue, |
| but some unexpected functions might occur |
| if an error occurred in permanent storage. |
Touch OK to clear the message. If the message is not cleared, turn the device off, and then turn the device on.
If this message persists, contact an HP- authorized service or support provider. (See the HP support flyer, or go to www.hp.com/ support/LJM3027mfp or www.hp.com/ support/LJM3035mfp.)
68.X Permanent storage write fail | The device NVRAM is failing to write. Printing |
| can continue, but some unexpected functions |
| might occur if an error occurred in permanent |
| storage. |
Touch OK to clear the message. If the message is not cleared, turn the device off, and then turn the device on.
If this message persists, contact an HP- authorized service or support provider. (See the HP support flyer, or go to www.hp.com/ support/LJM3027mfp or www.hp.com/ support/LJM3035mfp.)
68.X Storage error settings changed To continue touch OK
One or more device settings are invalid and have been reset to the
Touch OK to clear the message. If the message is not cleared, turn the device off, and then turn the device on.
If this message persists, contact an HP- authorized service or support provider. (See the HP support flyer, or go to www.hp.com/ support/LJM3027mfp or www.hp.com/ support/LJM3035mfp.)
69.X ERROR To continue turn off then on | A temporary printing error occurred. | Turn the device off, and then turn the device | |
|
| on. |
|
|
| If this message persists, contact an HP- | |
|
| authorized service or support provider. (See | |
|
| the HP support flyer, or go to www.hp.com/ | |
|
| ||
|
| ||
|
|
| |
79.XXXX ERROR To continue turn off then | A critical hardware error occurred. | Turn the device off, and then turn the device | |
on |
| on. |
|
|
| If this message persists, contact an HP- | |
|
| authorized service or support provider. (See | |
|
| the HP support flyer, or go to www.hp.com/ | |
|
| ||
|
| ||
|
|
| |
8X.YYYY EIO ERROR To continue turn off | The EIO accessory card has encountered a | Try the following actions to clear the | |
then on | critical error, as specified by YYYY. | message. | |
|
| 1. | Turn the device off, and then turn the |
|
|
| device on. |
|
| 2. | Turn the device off, reinstall the EIO |
|
|
| accessory, and then turn the device on. |
|
| 3. | Replace the EIO accessory. |
|
|
| |
8X.YYYY EMBEDDED JETDIRECT ERROR | The embedded HP Jetdirect print server has | Turn the device off, and then turn the device | |
To continue turn off then on | encountered a critical error, as specified by | on. |
|
| YYYY. | If this message persists, contact an HP- | |
|
| ||
|
| authorized service or support provider. (See | |
|
|
|
|
158 Chapter 11 Problem solving | ENWW |