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HP M3027/M3035 manual Device software, Supported operating systems, Supported printer drivers

Models: M3027/M3035

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Device software

The printing-system software is included with the device. See the getting started guide for installation instructions.

The printing system includes software for end users and network administrators, and printer drivers for access to the device features and communication with the computer.

NOTE: For a list of printer drivers and updated HP printer software, go to www.hp.com/go/ LJM3027mfp_software or www.hp.com/go/LJM3035mfp_software.

Supported operating systems

The device supports the following operating systems:

Full software installation		Printer driver only
●	Windows XP (32-bit and 64-bit)	●	Linux (Web only)
●	Windows Server 2003 (32-bit and 64-bit)	●	UNIX model scripts (Web only)

●Windows 2000

●Mac OS X V10.2.8, V10.3, V10.4 and later

NOTE: For Mac OS V10.4 and later, PPC and Intel Core Processor Macs are supported.

Supported printer drivers

Operating system	PCL 5	PCL 6	Postscript level 3
			emulation

Windows

Mac OS X V10.2.8, V10.3, V10.4 and later

Linux1

1For Linux, download the postscript level 3 emulation driver from www.hp.com/go/linuxprinting.

The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.

Select the correct printer driver

Printer drivers allow you to gain access to the device features and allow the computer to communicate with the device (using a printer language). Check the installation notes and readme files on the device CD for additional software and languages.

6 Chapter 1 Device basics

ENWW

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HP M3027/M3035 Device software, Supported operating systems, Supported printer drivers, Select the correct printer driver

Contents

HP LaserJet M3027/M3035 MFP Page HP LaserJet M3027/M3035 Multifunction Copyright and License Trademark CreditsTable of contents Input/output I/O configuration Media and traysDevice features PrintCopy Scan and send e-mailProblem solving FaxManage and maintain the device 175 Appendix C Specifications Appendix a Supplies and accessoriesAppendix B Service and support Appendix D Regulatory informationAppendix E Working with memory and print server cards 243245 Device basics Device comparison Features comparisonFeature Description HP LaserJet M3027 HP LaserJet M3027x HP LaserJet M3035Environmental features Storage featuresAccessories AccessibilityWalkaround Device partsInterface ports see Interface ports on Interface ports Supported operating systems Full software installation Printer driver onlyDevice software Supported printer driversAutomatic Configuration Priority for print settingsUniversal printer drivers Driver Autoconfiguration HP Driver PreconfigurationEnww Open the printer drivers Software for Macintosh computersTo change the device Remove software from Macintosh operating systems HP Web JetadminUtilities Embedded Web serverOther components and utilities Supported operating systems Supported browsersEnww Control panel Data light Use the control panelControl-panel layout Ready lightHome screen Buttons on the touchscreen Control-panel help systemControl-panel help system on Use the Administration menu Navigate the Administration menuInformation menu 1Information menuMenu item Sub-menu item Values Description 2Default Options for Originals menu Default Job Options menuDefault Options for Originals Menu item Values DescriptionBackground Cleanup Image adjustment3Image Adjustment menu DarknessDefault Copy Options 4Default Copy Options menuDefault Fax Options 5Fax Send menu6Fax Receive menu Default E-mail Options Document File Type Choose the file format for the e-mailTiff Post Scanned files Default Send to Folder Options Sided Single-sided or double-sided by default Default Print Options7Default Print Options menu Copies Per Job Type a valueTime/Scheduling menu 8Time/Scheduling menuEnww 9Management menu Mode after the delay that is specified in the TimeManagement menu Scheduling menu10Networking and I/O Initial Setup menuNetworking and I/O 11Jetdirect menusIPV6 Settings Enable Manual SettingsDefault IP Dhcp ReleaseDHCPV6 Policy Manual Settings Use the Manual Settings menu toAddress Proxy ServerDiagnostics Embedded Test AppleTalk EnableReset Security Security Secure WebData Path Test Snmp TestSelect All Tests Execution Time HPackets Received Ping ResultsPackets Sent Percent LostLink Speed Print ProtocolsFax Setup 12Fax Setup menuMode Disabled Fax Send Settings Fax Dial VolumeError Correction Jbig Compression DisabledDialing Prefix Fax Receive Settings Rings To AnswerRinger Volume Off Billing Codes13E-mail Setup menu Mail SetupSend Setup menu 14Send Setup menuDevice Behavior menu 15Device Behavior menuCopy Interrupt Enabled Behavior DisabledAuto Print Interrupt Enabled Letterhead Mode Yes General Print Override A4/LetterFont Source Orientation Portrait defaultForm Length Font NumberPrint Quality menu 16Print Quality menuProcess Cleaning Process button Small Paper ModeCalibration/Cleaning Create Cleaning SlowTroubleshooting menu 17Troubleshooting menuEnww Resets menu Service menuEnww Input/output I/O configuration USB configuration Network configuration Configure TCP/IPv4 parametersSet an IP address Set the default gateway Set the subnet maskConfigure TCP/IPv6 parameters Disable network protocols optionalDisable IPX/SPX Disable AppleTalk Disable DLC/LLCHP Jetdirect EIO print servers Media and trays General guidelines for media Paper to avoidPaper that can damage the device General media specifications Category SpecificationsMedia considerations EnvelopesEnvelopes with double side seams Labels TransparenciesCard stock construction Card stock and heavy mediaLetterhead and preprinted forms Card stock guidelinesSelect the correct fuser mode Media type Fuser mode settingEnww Supported media sizes Media size Dimensions Weight and thicknessSelect print media 1Supported media sizes3Tray 1 media types Type DimensionsSupported media types 4Tray 2 and tray 3 media typesPrinting and paper-storage environment Load media Load media on the scanner glassLoad the automatic document feeder ADF Load tray 1 multipurpose tray Setting Explanation Customize tray 1 operationLoad tray 2 and optional tray Load special media Media type Maximum amount That can be loadedTray To the front Setting Description Control print jobsSelect output bins Print to the top output binPrint to the rear output bin Device features Use the convenience stapler Staple mediaLoad staples Enww Use the proof and hold feature Use job storage featuresGain access to the job storage features Create a proof and hold jobDelete a proof and hold job Use the private job featurePrint the remaining copies of a proof and hold job Create a private jobCreate a QuickCopy job Use the QuickCopy featureDelete a private job Print additional copies of a QuickCopy jobUse the stored job feature Delete a QuickCopy jobCreate a stored copy job Create a stored print job Print a stored jobDelete a stored job Enww Print Create a quick set Use features in the Windows printer driverCreate and use quick sets Use quick setsSet a custom paper size from the printer driver Use watermarksResize documents Reduce or enlarge a documentUse different paper and printing covers Print a blank firstPrint multiple pages on one sheet of paper Print on both sides of the paper Use automatic duplex printing Print on both sides manuallyLayout options for printing on both sides Use the Services tab Create a preset Use features in the Macintosh printer driverCreate and use presets Use presetsPrinting on both sides of the paper Use automatic duplex printingPrint on both sides manually Cancel a print job Stop the current print job from the control panelStop the current print job from the software program Print Copy Use the Copy screen Copy screenSet the default copy options Basic copy instructions Copy from the scanner glassCopy from the document feeder Adjust the copy settings Option name DescriptionCopy two-sided documents automatically duplex models only Copy two-sided documentsCopying two-sided documents manually Make two-sided copies from one-sided documentsMake one-sided copies from two-sided documents Copy mixed-size originals Change the copy-collation setting Copy photos and books Copy a photoCopy a book Combine copy jobs by using Job Build Touch Job Build OnCancel a copy job Scan and send e-mail Configure the Smtp gateway address Configure e-mail settingsConfigure e-mail server settings Supported protocolsFind the Smtp gateway from the device control panel Test the Smtp settingsFind gateways Find the Smtp gateway from an e-mail programUse the Send E-mail screen Send documents Perform basic e-mail functionsLoad documents Send a documentUse the auto-complete function Use the address book Create a recipient listUse the local address book Add e-mail addresses to the local address book Delete e-mail addresses from the local address bookOriginal Sides Change e-mail settings for the current jobButton Description Optimize TextScan to a folder Scan to a workflow destinationFax Configure and use the fax features Analog faxingConnect the fax to a telephone line Digital fax Fax Manage and maintain the device Description How to print Use information pagesFax reports Font listsConfigure e-mail alerts Software Information locationHP Easy Printer Care software sections Use the HP Easy Printer Care softwareOpen the HP Easy Printer Care software SectionOptionsAlert Settings window Overview tabOpen the embedded Web server by using a network connection Use the embedded Web serverEmbedded Web server sections Tab or section OptionsDigital Sending tab Networking tabOther links Use HP Web Jetadmin software Open the HP Printer Utility HP Printer Utility featuresUse the HP Printer Utility for Macintosh Open the HP Printer Utility in Mac OS XBonjour Settings Additional SettingsMail Alerts Supplies life Approximate print-cartridge replacement intervalsManage supplies Manage the print cartridgePrint-cartridge authentication HP fraud hotline and Web siteSupply replacement guidelines Replace supplies and partsChange the print cartridge Enww Enww Clean the device Clean the exteriorClean the scanner glass Clean the scanner lid backing Clean the ADFEnww Clean the paper path Touch Troubleshooting Calibrate the scannerProblem solving Problem-solving checklist Factors that affect performanceIs the power on? Problem-solving flowchartStep Verification step Possible problems Solutions Number Does Ready appear onDoes the device copy? See Solve fax problems on Fax problems onDevice does not pull paper from tray Cause Solution Solve general device problemsDevice selects media from the wrong tray CauseSolution Paper curls when it exits the device Cause SolutionPrint job is extremely slow Cause Solution Print job prints on both sides of the paper Cause SolutionPages print, but are totally blank Cause Solution Media on Message and see Control-panel messages onControl-panel message types Message type Description Status messagesControl-panel messages 1Control-panel messagesControl panel message Description Recommended action Continue touch OK Error To continue touch OKEmbedded I/O buffer overflow To USB I/O buffer overflow To continue55.XX.YY DC Controller Error To Xxxxx Error To continue turn offFuser Error To continue turn off Then onError To continue turn off then on No System To continue turn off then8X.YYYY EIO Error To continue turn off Storage error settings changed To continue touch OKXxxx Error To continue turn off then Permanent storage fullAuthentication Required To Use This Access denied menus lockedCustom Authentication Required FeatureHP digital sending delivery error Error executing Digital Send job. JobFront side optical system error Install black cartridgePlease turn device off and install hard Password or name is incorrect. PleaseEnter correct login Power off Scan failure Press Start to rescanUnable to store job User name or password is incorrectUnable to send job Please re-enterDevice is jammed.1 Cause Solution Common causes of jamsSee Load media on Jam locations Jam recovery Turn off jam recoveryClear jams Clear jams from the ADFClear jams Clear jams from the input-tray areas Clear jams from the print-cartridge area Clear jams from the output-bin areas Enww Clear jams from the duplexer Solve repeated jams Clean the device. See Clean the device on Clear stapler jams Enww Enww Print-quality problems associated with the environment Solve print-quality problemsPrint-quality problems associated with media Print-quality problems associated with jamsAaBbCc See Dropouts See Lines See Gray background See Toner smearLight print partial Light print entireSee Random image Repetition on Specks DropoutsLines Gray background Toner smearLoose toner Repeating defectsRepeating image Misformed characters SkewCurl or wave Wrinkles or creasesVertical white lines Tire tracksWhite spots on black Scattered lines Blurred printRandom image repetition Solve network printing problems HP Jetdirect Print ServerImage problems Solve copy problemsPrevent copy problems Problem Cause SolutionMedia-handling problems Glass. See Clean the deviceChange the print cartridge on Print Quality submenu, touch Set Quality menu onSee Calibrate the scanner Problem Cause Performance problems Faxes quit during sending Cause Solution Solve fax problemsSolve sending problems Outgoing fax calls keep dialing Cause SolutionSolve receiving problems Faxes are not printing at the device Cause Solution Solve e-mail problems Validate the Smtp gateway addressValidate the Ldap gateway address Solve common Windows problems Solve common Macintosh problems Library/Printers/PPDs/Contents/ResourcesSolve common Macintosh problems Solve Linux problems Software troubleshootingHardware troubleshooting Legal page prints with clipped margins Cause Solution Solve PostScript problemsGeneral problems PS error page prints Cause SolutionEnww Supplies and accessories Order supplies, accessories, and parts Print cartridge Paper-handling accessoriesPart numbers MemoryStapler accessories Print mediaHP Printing paper 922296U/Asia-Pacific countries/regions Service and support Hewlett-Packard limited warranty statementCustomer self repair warranty service Print cartridge limited warranty statementPrint cartridge limited warranty statement HP Customer Care Online ServicesHP service agreements HP Easy Printer Care softwareHP support and information for Macintosh computers Next-day on-site service HP maintenance agreementsOn-site service agreements Weekly volume on-site serviceExtended warranty Enww Specifications Table C-1Printer dimensions Physical specificationsElectrical specifications Table C-3Power requirementsOperating environment Table C-5Sound power and pressure level1,2Acoustic emissions Table C-6Necessary conditionsEnww Regulatory information FCC regulations Environmental product stewardship program Material restrictions Return and recycling instructionsPaper United States and Puerto RicoHP LaserJet M3027/M3035 device Material Safety Data Sheet Msds For more information Telecom statement Declaration of conformity Declaration of ConformitySafety statements Laser safetyCanadian DOC regulations EMI statement Taiwan Laser statement for Finland Luokan 1 laserlaiteWorking with memory and print server cards Overview Install memory Install device memoryEnww Enww Enww Check Dimm installation Verify that Dimm is installed correctlySave resources permanent resources Enable memory for Windows On the Device Settings tab, click MoreInstall an HP Jetdirect print server card Use HP Jetdirect print server cardsRemove an HP Jetdirect print server card Glossary Bidirectional communication Two-way data transmissionEnww Symbols/Numerics IndexEnww Enww Enww Enww Msds Enww Enww Enww Enww Msds Enww Page CC476-90901* *CC476-90901