HP M3027/M3035 manual Print Quality submenu, touch Set, Quality menu on, See Calibrate the scanner

Problem	Cause	Solution
Problems with feeding	The paper has ragged edges.	Use high-quality paper that is made for
		laser printers.
	The paper varies from side-to-side.	Turn the paper over.
	The paper is too moist, too rough, too	● Try another kind of paper, between
	heavy or too smooth, has the wrong grain	100 and 250 Sheffield, 4 to 6%
	direction, or is of short-grain construction	moisture content.
	or it is embossed or from a faulty paper	● Use long-grain paper.
	lot.
Print is skewed or misaligned on the	The media guides might be incorrectly	Remove all media from the input tray,
page.	adjusted.	straighten the stack, and then load the
		media in the input tray again. Adjust the
		media guides to the width and length of
		the media that you are using and try
		printing again.
		NOTE: When scanning or copying
		from the document feeder the image
		might be skewed by up to 2.1 mm (0.08
		in) for letter, 2.9 mm (0.11 in) for A4, or
		3.5 mm (0.16 in) for legal sized paper
		which is considered normal
		performance. If the skew on the output is
		larger than this, adjust the media guides
		until they are snug against the media.
	The scanner might require a calibration.	Perform a tray alignment, and then
		calibrate the scanner.
		● Perform a tray alignment by
		opening the Administration menu at
		the device control panel. On the
		Print Quality submenu, touch Set
		Registration. Choose a tray under
		Source and then run a test page.
		For more information, see Print
		Quality menu on page 43.
		● See Calibrate the scanner
		on page 144 for information about
		calibrating the scanner.
More than one sheet feeds at one time.	The media tray might be overloaded.	Remove some of the media from the tray.
		See Load media on page 66.
	The media might be wrinkled, folded, or	Verify that the media is not wrinkled,
	damaged.	folded, or damaged. Try printing on
		media from a new or different package.

192 Chapter 11 Problem solving ENWW