Clear jams from the ADF .................................................................................................

166

Clear jams from the input-tray areas ...............................................................................

168

Clear jams from the print-cartridge area ..........................................................................

169

Clear jams from the output-bin areas ..............................................................................

170

Clear jams from the duplexer ...........................................................................................

172

Solve repeated jams ........................................................................................................

173

Clear stapler jams ............................................................................................................................

175

Solve print-quality problems .............................................................................................................

178

Print-quality problems associated with media ..................................................................

178

Print-quality problems associated with the environment ..................................................

178

Print-quality problems associated with jams ....................................................................

178

Image defect examples ....................................................................................................

178

Light print (partial page) ...................................................................................................

180

Light print (entire page) ....................................................................................................

180

Specks .............................................................................................................................

181

Dropouts ..........................................................................................................................

181

Lines ................................................................................................................................

181

Gray background .............................................................................................................

182

Toner smear ....................................................................................................................

182

Loose toner ......................................................................................................................

183

Repeating defects ............................................................................................................

183

Repeating image ..............................................................................................................

183

Misformed characters ......................................................................................................

184

Page skew .......................................................................................................................

184

Curl or wave .....................................................................................................................

185

Wrinkles or creases .........................................................................................................

185

Vertical white lines ...........................................................................................................

186

Tire tracks ........................................................................................................................

186

White spots on black ........................................................................................................

186

Scattered lines .................................................................................................................

187

Blurred print .....................................................................................................................

187

Random image repetition .................................................................................................

188

Solve network printing problems ......................................................................................................

189

Solve copy problems ........................................................................................................................

190

Prevent copy problems ....................................................................................................

190

Image problems ...............................................................................................................

190

Media-handling problems ................................................................................................

191

Performance problems ....................................................................................................

194

Solve fax problems ...........................................................................................................................

195

Solve sending problems ..................................................................................................

195

Solve receiving problems .................................................................................................

196

Solve e-mail problems ......................................................................................................................

198

Validate the SMTP gateway address ...............................................................................

198

Validate the LDAP gateway address ...............................................................................

198

Solve common Windows problems .................................................................................................

199

Solve common Macintosh problems ................................................................................................

200

Solve Linux problems .......................................................................................................................

202

Solve PostScript problems ...............................................................................................................

203

General problems ............................................................................................................

203

viii

ENWW