User Guide for the SoundPoint IP 550/560 Phone

Power and Startup

Symptom

Problem

Corrective Action

 

 

 

There are power issues.

The SoundPoint IP 550/560

Do one of the following:

 

phone has no power.

Check if the phone is properly plugged

 

 

into a functional AC outlet.

 

 

If using PoE, check that the ethernet

 

 

cable is properly plugged into the

 

 

phone and the outlet port. Contact

 

 

your system administrator to ensure

 

 

that you are using a powered port,

 

 

enabled for PoE.

 

 

Make sure that the phone isn't

 

 

plugged into a plug controlled by a

 

 

light switch that is off.

 

 

If the phone is plugged into a power

 

 

strip, try plugging it directly into a wall

 

 

outlet instead.

 

 

Try the phone in another room where

 

 

the electricity is known to be working

 

 

on a particular outlet.

 

 

 

Controls

Symptom

Problem

Corrective Action

 

 

 

The dial pad does not work.

The dial pad on the SoundPoint

Do one of the following:.

 

IP 550/560 phone does not

Verify that the phone is unlocked (the

 

respond.

 

information status should not read

 

 

“This Phone is Locked”.

 

 

Check to make sure the phone is

 

 

turned on (check display, other keys,

 

 

lights, try to place a call).

 

 

Contact your system administrator.

 

 

 

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Polycom 550 manual Power and Startup, Controls, Symptom Problem Corrective Action

550 specifications

The Polycom 650 and 550 are advanced conference phones designed to enhance audio communication in business environments. These devices are part of the Polycom SoundStation series and are widely recognized for their superior sound quality and user-friendly interface.

The Polycom SoundStation IP 650 is particularly noted for its support of Voice over IP (VoIP) technology. This means that it can connect to a VoIP network, allowing users to make calls over the internet rather than traditional phone lines. The IP 650 features high-definition audio, or HD Voice, which significantly enhances the clarity of conversations. Equipped with multiple microphones, it can pick up voices from all angles within a conference room, making it suitable for meetings of varying sizes.

One of the standout features of the Polycom 650 is its ability to integrate with various business applications. It supports Microsoft Skype for Business and other collaboration tools, allowing users to connect easily and seamlessly. The device also features an intuitive user interface with backlit display and dedicated buttons for quick access to essential functions, making it easy to dial and manage calls.

On the other hand, the Polycom SoundStation IP 550 is designed for smaller conference rooms but still packs a punch with its feature set. Similar to the 650, it offers high-definition voice quality, ensuring that conversations are crystal clear. The IP 550 is compatible with a variety of SIP-based VoIP platforms, providing flexibility for businesses looking to integrate their communications systems.

Both the Polycom 650 and 550 models come equipped with features such as call management functionalities, support for Bluetooth connectivity, and the ability to connect to mobile devices. This functionality allows participants to join meetings conveniently, whether they are in the conference room or working remotely.

The build quality of both devices is robust, designed to withstand the rigors of daily use in busy office environments. The sleek and professional design fits well into any office decor, reinforcing the branding of businesses that prioritize quality communication.

In summary, the Polycom 650 and 550 conference phones are powerful tools for enhancing business communication. With their advanced audio technologies, compatibility with various platforms, and user-friendly features, these devices are essential for any organization looking to improve its conferencing capabilities. The impressive sound quality, reliability, and ease of use make them ideal choices for businesses of all sizes.