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Dell owner manual Dell PowerEdge R820 Owners Manual

Models: R820

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Dell PowerEdge R820 Owner's Manual

Dell PowerEdge R820 Owner's Manual

Regulatory Model: E21S Series

Regulatory Type: E21S001

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Dell owner manual Dell PowerEdge R820 Owners Manual, Regulatory Model E21S Series Regulatory Type E21S001

Contents

Regulatory Model E21S Series Regulatory Type E21S001 Dell PowerEdge R820 Owners Manual2013 Dell Inc. All Rights Reserved Notes, Cautions, and Warnings2 Using The System Setup And Boot Manager Contents1 About Your System General Memory Module Installation Guidelines 3 Installing System ComponentsInstalling Memory Modules Installing The Integrated Storage Controller Card Installing the Internal Dual SD ModuleInstalling The Power Supply Blank Installing The Hard-Drive Backplane5 Using System Diagnostics 4 Troubleshooting Your System6 Jumpers And Connectors System Board Jumper SettingsLCD Messages System Error MessagesViewing LCD Messages Removing LCD MessagesPage About Your System Front-Panel Features And IndicatorsLCD Panel Features Home Screen Setup MenuView Menu 1. hard-drive activity indicator green Hard-Drive Indicator Patterns2. hard-drive status indicator green and amber Figure 4. Back-Panel Features and Indicators Back-Panel Features And IndicatorsDrive rebuilding Rebuild abortedFigure 5. NIC Indicator NIC Indicator CodesNOTE The port is available for use only if the iDRAC7 1. AC power supply status indicator/handle Power Indicator Codes1. DC power supply status indicator Other Information You May Need Choosing The System Boot Mode Using The System Setup And Boot ManagerResponding To Error Messages Entering System SetupUsing The System Setup Navigation Keys System Setup Main Screen System Setup OptionsSystem BIOS Screen System Information ScreenProcessor Settings Screen Memory Settings ScreenSystem BIOS Version Displays the BIOS version installed on the system System Service Tag Displays the system Service TagDisplays the bus speed of the processors Boot Settings Screen SATA Settings ScreenIntegrated Devices Screen Serial Communications Screen System Profile Settings Screen System Security Screen Miscellaneous Settings System And Setup Password FeaturesDeleting Or Changing An Existing System And/Or Setup Password Assigning A System And/Or Setup PasswordOperating With A Setup Password Enabled Using Your System Password To Secure Your SystemUsing The Boot Manager Navigation Keys Entering The UEFI Boot ManagerBoot Manager Screen Entering The iDRAC Settings Utility iDRAC Settings UtilityEmbedded System Management UEFI Boot Menu4. Click Back → Finish → Yes Changing The Thermal SettingsPage Recommended Tools Installing System ComponentsFront Bezel Optional Removing The Front BezelOpening And Closing The System Installing The Front BezelOpening The System Closing The System Inside The Systemcooling-fan assembly Removing the Processor Expansion Module Processor Expansion Module7. Close the system Installing The Processor Expansion Module Removing The Cooling Shroud Cooling ShroudSystem Memory Installing The Cooling ShroudFigure 15. Memory Socket Locations on the System Board Figure 16. Memory Socket Locations on the PEM Memory channels are organized as followschannel 0 slots A1, A5, and A9 channel 3 slots C4, C8, andC12Mode-Specific Guidelines General Memory Module Installation GuidelinesAdvanced ECC Lockstep Sample Memory ConfigurationsMemory Optimized Independent Channel Mode Memory SparingSystem Capacity in Table 1. Memory Configurations - Two ProcessorTable 2. Memory Configurations - Four Processor Removing Memory Modules Page Hard Drives Installing Memory ModulesRemoving A 2.5 Inch Hard-Drive Blank Installing A 2.5 Inch Hard-Drive BlankRemoving A Hot-Swap Hard Drive Figure 18. Removing and Installing a 2.5 Inch Hard-Drive BlankInstalling A Hot-Swap Hard Drive Removing A Hard Drive From A Hard-Drive Carrier Optical Drive Optional Installing A Hard Drive Into A Hard-Drive CarrierRemoving The Optical Drive Cooling Fans Installing The Optical DriveRemoving A Cooling Fan Removing The Cooling-Fan Assembly Installing The Cooling FanCAUTION Do not operate the system without the cooling-fan assembly Internal USB Memory Key Optional Installing The Cooling-Fan AssemblyReplacing The Internal USB Key Expansion Cards And Expansion-Card Risers Expansion Cards Installation GuidelinesCard Priority Removing An Expansion Card From An Expansion-Card Riser 1 OrCard Type Form Factor8. Replace the expansion-card riser in the chassis 4. grooves 1. expansion card 2. expansion-card riser 3. expansion-card holderRemoving An Expansion Card From The Expansion-Card Riser Installing An Expansion Card Into The Expansion-Card Riser 1 OrPage Installing An Expansion Card Into The Expansion-Card Riser Figure 30. Removing and Installing the Expansion Card Riser Removing Expansion-Card Risersriser guide-front Figure 31. Connectors on the Expansion-Card Riserriser guide-back right riser guide-back left3. expansion-card connector slot 5. connector4. riser guide-back bottom 5. connector 6. riser guide-front bottom Figure 33. Connectors on the Expansion-Card RiserSD vFlash Card Installing Expansion-Card RisersReplacing An SD vFlash Card Internal Dual SD ModuleRemoving The Internal Dual SD Module dual SD module connector Installing the Internal Dual SD ModuleInternal SD Card Installing An Internal SD CardIntegrated Storage Controller Card Removing An Internal SD CardFigure 38. Removing the SAS Cable Connector Removing The Integrated Storage Controller CardFigure 40. Connectors on the Integrated Storage Controller Card 1. storage-controller card 2. SAS connectorsstorage-controller card cablesNetwork Daughter Card Installing The Integrated Storage Controller CardFigure 42. Removing and Installing the PCH Shroud Removing The Network Daughter CardProcessors Installing The Network Daughter CardRemoving The Processor 1. heat sink 2. retention sockets 3. retention screws 4. processor close-lock symbol Figure 46. Removing and Installing a Processor Installing The ProcessorHot Spare Feature Power SuppliesRemoving An AC Power Supply Wiring Instructions For A DC Power Supply Installing An AC Power SupplyKit Contents Input RequirementsAssembling And Connecting The Safety Ground Wire Required Wiresspring washer Assembling The DC Input Power Wires Installing A DC Power Supply Removing A DC Power SupplyFigure 50. Removing and Installing a DC Power Supply Installing The Power Supply Blank Removing The Power Supply BlankFigure 51. Removing and Installing the Power Supply Blank Replacing The System Battery System BatteryRemoving The Hard-Drive Backplane Hard-Drive BackplaneFigure 54. Connector Diagram-2.5 Inch x8 Hard-Drive Backplane 1. SAS A connector 2. power connectorconnectors hookshard-drive backplane Figure 55. Cabling Diagram-2.5 Inch x8 Hard-Drive Backplanecable retention bracket Figure 56. Cabling Diagram-Dual 2.5 Inch x8 Hard-Drive Backplane 3. PCIe SSD backplane Figure 58. Connector Diagram-2.5 Inch x4 PCIe SSD BackplanePCIe SSD B connector PCIe SSD C connector2.5 inch x4 PCIe SSD backplane 2.5 inch x8 hard drive backplane3. release tabs Figure 61. Connector Diagram- 2.5 Inch x16 Hard-Drive Backplanepower connector Installing The Hard-Drive BackplaneRemoving The Control-Panel Assembly Control Panel AssemblySystem Board Installing The Control-Panel AssemblyRemoving The System Board 2. If installed, remove the front bezel 3. Open the system Installing The System Board k cooling shroud/processor expansion module 6. Route the power/data cables along the chassis wallSafety First-For You And Your System Troubleshooting Your SystemTroubleshooting System Startup Failure Troubleshooting External ConnectionsTroubleshooting A NIC Troubleshooting A Serial I/O DeviceTroubleshooting A Damaged System Troubleshooting A Wet SystemTroubleshooting Power Supplies Troubleshooting The System BatteryTroubleshooting Cooling Problems Troubleshooting System Memory Troubleshooting Cooling FansTroubleshooting An SD Card Troubleshooting An Internal USB KeyTroubleshooting A Tape Backup Unit Troubleshooting An Optical DriveTroubleshooting A Storage Controller Troubleshooting A Hard DriveTroubleshooting Expansion Cards Troubleshooting Processors Dell Online Diagnostics Using System DiagnosticsDell Embedded System Diagnostics When To Use The Embedded System DiagnosticsSystem Diagnostic Controls System Board Jumper Settings Jumpers And ConnectorsFigure 66. System Board Connectors System Board ConnectorsProcessor expansion module power connectors Disabling A Forgotten Password Two or four Intel Xeon processor E5-4600 product family Technical Specifications2 GB single-rank, 4 GB single- and dual-rank, 8 GB Drives ConnectorsBack FrontExpanded Operating Temperature VideoEnvironmental Integrated Matrox G200 with iDRACStorage Temperature Limits 200 Å/month as defined by AHSRAE TC9.9 Page System Messages System Error MessagesLCD Messages Viewing LCD MessagesMessage Information Message Information See Getting HelpCheck system and operating system logs for exceptions. If no Review the technical specifications for supported processor typesCPU number machine check error detected. Power cycle system Fan number RPM is less than the lower critical threshold Fan number RPM is less than the lower warning thresholdThe storage name cable is not connected, or is improperly Storage name cable or interconnect failure. Check connectionThe memory module has encountered an uncorrectable error. System locationlocation A PCI parity error was detected on a component at slot number HelpA bus fatal error was detected on a component at slot number A bus time-out was detected on a component at slot numberGetting Help see Getting HelpThe controller detected that the drive was removed The power supply may operate, however power supply monitoring is see Getting Help The current power operational mode is non-redundant because of a Check input power. Reinstall the power supply. If the issue persistsThe system may power down or operate in a performance degraded The system performance degraded because the user-defined powerAn error was reported during a SD card read or write Close the chassis and verify hardware inventory. Check system logs Page Warning Messages Diagnostic MessagesAlert Messages Page Contacting Dell Getting Help