Technical Specifications, System Messages, Getting Help

7 Technical Specifications	119
8 System Messages	125
LCD Messages	125
Viewing LCD Messages	125
Removing LCD Messages	125
System Error Messages	125
Warning Messages	141
Diagnostic Messages	141
Alert Messages	141
9 Getting Help	143
Contacting Dell	143

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Dell R820 owner manual Technical Specifications, System Messages, Getting Help

Contents

Regulatory Model E21S Series Regulatory Type E21S001 Dell Inc. All Rights Reserved Contents General Memory Module Installation Guidelines Installing System ComponentsInstalling Memory Modules Internal USB Memory Key Optional Installing The Integrated Storage Controller CardInstalling The Power Supply Blank Installing The Hard-Drive Backplane Using System Diagnostics Troubleshooting Your SystemJumpers And Connectors System Messages Technical SpecificationsGetting Help Page Indicator, Button, or Icon Description Connector Front-Panel Features And Indicators LCD Panel Features Home Screen Setup MenuView Menu Hard-Drive Indicator Patterns PCIe expansion card slots Back-Panel Features And IndicatorsSteady green Drive online Blinks green three Seconds System identification button NIC Indicator CodesPower supply PSU2 Or 1100 W When available Link indicator Activity indicator DC power supply status indicator Power Indicator CodesGreen Link indicator is AC power supply status indicator/handle Other Information You May Need F11 F12 Choosing The System Boot ModeKeystroke Description F10 Responding To Error Messages Entering System SetupUsing The System Setup Navigation Keys System Information Screen System Setup OptionsSystem Setup Main Screen System Bios Screen Processor Settings Screen Memory Settings Screen Execute Disable option is set to Enabled Option is set to EnabledPrefetcher option is set to Enabled Execute Disable Boot Settings Screen Sata Settings ScreenIntegrated Devices Screen Serial Communications Screen System Profile Settings Screen System Security Screen Miscellaneous Settings System And Setup Password Features Assigning a System And/Or Setup Password Operating With a Setup Password Enabled Using Your System Password To Secure Your System Exits the Boot Manager and proceeds with system boot Entering The Uefi Boot ManagerUsing The Boot Manager Navigation Keys Boot Manager Screen Entering The iDRAC Settings Utility IDRAC Settings UtilityEmbedded System Management IDRAC Settings screen is displayed Changing The Thermal SettingsPage Front Bezel Optional Recommended ToolsRemoving The Front Bezel Release latch Keylock Front bezel Locking hook Installing The Front BezelOpening And Closing The System Opening The System Closing The System Inside The SystemSystem cover Latch Latch release lock DIMMs Cooling-fan assemblyHeat sink for processor QPI connectors Cable securing bracket Removing the Processor Expansion Module Processor Expansion ModuleHeat sink for processor DIMMs Processor expansion module Removing and Installing the Processor Expansion Module Filler bracket Standoffs Tabs Installing The Processor Expansion ModuleNotches Removing The Cooling Shroud Cooling ShroudCooling shroud Touch points System Memory Installing The Cooling Shroud Memory Socket Locations on the System Board Processor Memory channels are organized as follows Mode-Specific Guidelines General Memory Module Installation Guidelines1066 Advanced ECC Lockstep Sample Memory Configurations 2R x8, 1600 MT/s 2R x8, 1333 MT/s 1R x8, 1333 MT/s 1R x8, 1600 MT/s A1, A2, B1, B21R x8, 1600 MT/s 1R x8, 1333 MT/s 2R x8, 1333 MT/s 384 2R x4, 1333 MT/s 192 2R x4, 1333 MT/s2R x4, 1600 MT/s B3, B4, B5, B6 256 2R x4, 1333 MT/s 2R x4, 1600 MT/s 1024 4R x4, 1066 MT/s Removing Memory Modules256 2R x4, 1333 MT/s 768 4R x4, 1333 MT/sPage Hard Drives Installing Memory Modules Hard-drive blank Release button Installing a 2.5 Inch Hard-Drive BlankRemoving a 2.5 Inch Hard-Drive Blank Removing a Hot-Swap Hard Drive Release button Hard drive Hard-drive carrier handle Installing a Hot-Swap Hard Drive Hard-drive carrier Hard drive Screws Removing a Hard Drive From a Hard-Drive Carrier Optical Drive Optional Installing a Hard Drive Into a Hard-Drive CarrierRemoving The Optical Drive Your system supports hot-swappable cooling fans Installing The Optical DriveOptical drive Power and data cable Release tab Cooling Fans Removing a Cooling Fan Removing and Installing a Cooling Fan Removing The Cooling-Fan Assembly Installing The Cooling Fan Replacing The Internal USB Key Installing The Cooling-Fan AssemblyCooling-fan assembly Guide pins Cooling fans Internal USB Memory Key Optional Riser PCIe Slot Expansion Cards Installation GuidelinesUSB memory key connector Expansion Cards And Expansion-Card Risers Full Height Pcie Extender Adapter SSD Removing An Expansion Card From An Expansion-Card Riser 1 Or Expansion-card holder Expansion-card riser Expansion card Expansion-card connectorPage Removing An Expansion Card From The Expansion-Card Riser Page Grooves Expansion-card holder Tab Expansion card Installing An Expansion Card Into The Expansion-Card Riser Removing Expansion-Card Risers Removing and Installing the Expansion Card Riser Expansion-card connector slot Touch points Connector Expansion-card riserRiser guide-back right Riser guide-back left Connector Riser guide-front SD vFlash Card Installing Expansion-Card RisersRiser guide-front top Replacing An SD vFlash Card Internal Dual SD ModuleRemoving The Internal Dual SD Module Blue pull tab Installing the Internal Dual SD ModuleSD card Retention tab Dual SD module Removing An Internal SD Card Installing An Internal SD CardInternal SD Card Integrated Storage Controller Card Removing The Integrated Storage Controller Card Removing the SAS Cable Connector Storage-controller card Cables Expansion-card latch Storage-controller card SAS connectorsRiser card Network Daughter Card Installing The Integrated Storage Controller CardCable securing bracket Cable securing guide SAS cables Screws PCH shroud Removing The Network Daughter Card Captive screws Touch point Installing The Network Daughter CardUse the following procedure when Processors Removing The Processor Removing and Installing the Processor Heat Sink Processor Shield Opening and Closing Lever Sequence Close-lock symbol Processor shield Installing The Processor Hot Spare Feature Power Supplies Connector Power supply Release latch Power supply handle Removing An AC Power Supply Wiring Instructions For a DC Power Supply Installing An AC Power SupplySupply voltage -48-60 V DC Current consumption 32 a maximum Grounding post #6-32 nut Locking washer Safety ground wire DC power connector DC power socket Wire -48 Rubber cap Wire RTN Captive screws Power supply status indicator Removing a DC Power SupplyInstalling a DC Power Supply Connector Release latch Power supply Installing The Power Supply Blank Removing The Power Supply BlankPower supply blank Replacing The System Battery System Battery Removing The Hard-Drive Backplane Hard-Drive Backplane Hooks Release tab Securing slots SAS a connector Power connector SAS B connector Signal connector Signal connector SAS B connector Cabling Diagram-Dual 2.5 Inch x8 Hard-Drive Backplane Hard-drive backplane SAS a connector PCIe SSD backplane Connector Diagram-2.5 Inch x4 PCIe SSD Backplane Signal connector PCIe SSD D connector PCIe SSD a connectorPerc card SAS B connector System board Signal connector Hooks Securing slots Connectors Release tabs Cable retention bracket Power connector Installing The Hard-Drive Backplane Removing The Control-Panel Assembly Control Panel AssemblyControl-panel connector cable Captive screws Information tag Tabs Installing The Control-Panel AssemblySystem Board Removing The System BoardPage System board System-board holder Thumb screw Installing The System BoardPage Troubleshooting The Video Subsystem Troubleshooting External ConnectionsTroubleshooting a USB Device Troubleshooting a NIC Troubleshooting a Serial I/O Device Troubleshooting a Damaged System Troubleshooting a Wet System 106 Troubleshooting The System BatteryTroubleshooting Power Supplies Troubleshooting Cooling Problems Troubleshooting System Memory Troubleshooting Cooling Fans Troubleshooting An SD Card Troubleshooting An Internal USB Key Troubleshooting a Tape Backup Unit Troubleshooting An Optical Drive Troubleshooting a Storage Controller Troubleshooting a Hard Drive Troubleshooting Expansion Cards Troubleshooting Processors When To Use The Embedded System Diagnostics Dell Online Diagnostics Dell Embedded System DiagnosticsRunning The Embedded System Diagnostics Least one event description is recorded System Diagnostic Controls114 Jumper Setting Description System Board Jumper Settings Connector Description System Board Connectors Front Panel USB connector Riser 1 connectorBattery connector Optical drive Sata connector Disabling a Forgotten Password Expansion Bus Expansion slots using riser cardMemory Internal Connectors BackDrives Front Environmental Temperature Expanded Operating TemperatureVideo Maximum Shock EnvironmentalRelative Humidity Maximum Vibration Gaseous Contamination 124 Removing LCD Messages System Error MessagesLCD Messages Viewing LCD Messages Action Error CodeAMP0302 Message Details CPU0000 Message ASR0003 MessageBAT0002 Message BAT0017 Message CPU0700 Message CPU0010 MessageCPU0023 Message CPU0204 Message CPU0703 Message CPU0702 MessageCPU0704 Message Details Fan operating speed is out of range Action If the issue persists, see Getting HelpAction Reinstall or reconnect the hardware HWC2003 Message FAN0000 Message MEM0701 Message MEM0000 MessageMEM0001 Message MEM0007 Message PCI1304 Message MEM1208 MessageMEM8000 Message PCI1302 Message PCI1360 Message PCI1320 MessagePCI1342 Message PCI1348 Message PSU0002 Message PST0128 MessagePST0129 Message PSU0001 Message PSU0032 Message PSU0006 MessagePSU0016 Message PSU0031 Message PSU0037 Message PSU0034 MessagePSU0035 Message PSU0036 Message System power consumption PSU1201 Message Power supply redundancy is lost DetailsSystem power inventory change Configuration and power consumption RFM2002 Message RFM1014 MessageRFM1201 Message RFM2001 Message Security may be compromised SEL0006 Message All event logging is disabled DetailsAppear if the user disabled event logging Power. If problem persists call support TMP0121 Message Issues persists, contact supportFailed Failures Alert Messages Diagnostic MessagesReview system logs for power supply exceptions Reinstall system cables 142 Contacting Dell Getting Help

7 Technical Specifications

8 System Messages

125

9 Getting Help