Universal Serial Bus (USB) Specific Problems
TroubleshootingtheDell™Soundbar

TroubleshootingtheCardReader

power saving mode.
press "+", "-" or "Menu" key, the message
"NoCompositeinputsignal"or" No
Component input signal " will appear.
accesstheOSDtosetAudioto"off"state.
No Input Signal when you press
the controls.
No picture, the LED light is blue. When you
press "+", "-" or "Menu" key, the message
" No Composite input signal " or " No
Component input signal " will appear.
l
Check the signal source Make sure the Computer is not in power saving by moving the
mouse or pressing any key on the keyboard.
l
Check to make sure Video Source to Composite or Component is powered and playing
video media.
lCheckwhetherthesignalcableispluggedinandseatedproperly.Re-
plug the signal cable
if necessary.
lRe-boot the computer or video player.
The monitor will not fill the entire
screen.
The picture can't fill the height or width of
the screen.
lDue to the non-
standard formats of DVDs, the monitor may not show the full screen
pictures.
NOTE: When choosing DVI-D,DisplayPort,HDMI,CompositeorComponentvideo,Auto Adjust function is not available.
SPECIFIC SYMPTOMS
POSSIBLE SOLUTIONS
USB interface is not working
lCheck that your monitor is powered ON.
lReconnecttheupstreamcabletoyourcomputer.
lReconnecttheUSBperipherals(downstreamconnector).
lSwitch off and then turn on the monitor again.
lReboot the computer.
High Speed USB 2.0 interface is
slow.
lCheck that your computer is USB 2.0 capable.
lVerify USB 2.0 source on your computer.
lReconnecttheupstreamcabletoyourcomputer.
lReconnecttheUSBperipherals(downstreamconnector).
lReboot the computer.
COMMON SYMPTOMS
WHAT YOU EXPERIENCE
POSSIBLE SOLUTIONS
No Sound
Soundbar has power - power
indicator is on.
lPlug the audio line-in cable into the computer's audio out jack.
lSet all Windows volume controls to their maximum.
lPlay some audio content on the computer (i.e., audio CD, or MP3).
lTurn the volume up.
lClean and reseat the audio line-in plug.
lTest the Soundbar using another audio source (i.e., portable CD player).
Distorted Sound
Computer's sound card is used
as the audio source.
lClear any obstructions between the Soundbar and the user.
lConfirm that the audio line-
in plug is completely inserted into the jack of the sound card.
lSet all Windows volume controls to their midpoints.
lDecrease the volume of the audio application.
lTurn the volume down.
lClean and reseat the audio line-in plug.
lTroubleshoot the computer's sound card.
lTest the Soundbar using another audio source (i.e., portable CD player).
Distorted Sound
Other audio source is used.
lClear any obstructions between the Soundbar and the user.
lConfirm that the audio line-
in plug is completely inserted into the jack of the audio source.
lDecrease the volume of the audio source.
lTurn the volume down.
lClean and reseat the audio line-in plug.
Unbalanced Sound Output
Sound from only one side of
Soundbar
lClear any obstructions between the Soundbar and the user.
lConfirm that the audio line-
in plug is completely inserted into the jack of the sound card or audio
source.
lSet all Windows audio balance controls (L-R) to their midpoints.
lClean and reseat the audio line-in plug.
lTroubleshoot the computer's sound card.
lTest the Soundbar using another audio source (i.e., portable CD player).
Low Volume
Volume is too low
lClear any obstructions between the Soundbar and the user.
lTurn the volume up to its maximum level.
lSet all Windows volume controls to their maximum.
lIncrease the volume of the audio application.
lTest the Soundbar using another audio source (i.e., portable CD player).