ENGLISH
Troubleshooting
If a problem should arise, first check the following.
1.Are the connections correct?
2.Have you operated the receiver according to the Operating Instructions?
3.Are the speakers and other components operating properly?
If this unit is not operating properly, check the items listed in the table below. Should the problem persist, there may be a malfunction. Disconnect the power immediately and contact your store of purchase.
Symptom | Cause |
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Display not lit and sound | • Power supply cord not plugged in | • Check the insertion of the power | 15 | |||||
not produced when | securely. |
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POWER switch set to |
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on. |
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Display lit but sound not | • Speaker cables | not | securely | • Connect securely. |
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produced. | connected. |
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| • INPUT SELECTOR knob position is | • Switch to the proper position. | 25 | |||||
| not appropriate. |
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| • Volume control set to minimum. | • Turn volume up to suitable level. | 25 | |||||
| • MUTING is on. |
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| • Switch off MUTING. | 26 | |||
| • No digital signal is being input. | • Properly select a digital signal input | 21 | |||||
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Nothing is displayed on | • | • Check | that | the | connections are | 8, | ||
monitor. | monitor’s input terminals are not | correct. |
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| properly connected. |
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| • Monitor’s input setting is wrong. | • Set the monitor’s input selector to | — | |||||
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| the terminals to which video signals |
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No DTS sound is | • DVD player’s audio output setting is | • Make | the | DVD | player’s default | — | ||
produced. | not set to bit stream. |
| settings. |
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| • DVD player is not | • Use a | — | |||||
| • | • Set to “AUTO” or “DTS”. | 25 | |||||
| analog. |
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Copying from DVD to | • Copying between a source such as | • Copying is not possible. | — | |||||
VCR is not possible. | DVD and a VCR is not usually |
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| possible, as DVDs are often encoded |
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| with |
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| prevent VCR recording. |
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No sound is produced | • Subwoofer’s power is not on. | • Turn on the power. |
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from subwoofer. | • Subwoofer’s initial setting is set to | • Set the setting to “YES”. | 19 | |||||
| “NO”. |
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| • Subwoofer’s output is not connected. | • Connect properly. |
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| • The subwoofer’s | channel | volume | • Turn the subwoofer’s channel volume | 36 | |||
| level is set to “OFF”. |
| level up. |
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Troubleshooting
Symptom | Cause |
| Measures |
| Page | |
No test tones are | • Surround mode is set to a mode | • Set to | STANDARD | (Dolby/DTS | — | |
produced. | other than STANDARD (Dolby/DTS | Surround). |
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| Surround). |
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No sound is produced | • Surround mode is set to “STEREO”. | • Set to a mode other than “STEREO”. | — | |||
from surround speakers. |
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This unit does not | • Batteries dead. | • Replace with new batteries. | 3 | |||
operate properly when | • Remote control unit too far from this | • Move closer. |
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remote control unit is | unit. |
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used. | • Obstacle between this unit and | • Remove obstacle. |
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| remote control unit. |
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| • Different button is being pressed. | • Press the proper button. |
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| • < and > ends of batteries inserted | • Insert batteries properly. |
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| in reverse. |
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Power has turned off | • The set’s internal temperature has | • Put the | 7 | |||
and the power indicator | risen and the protection circuit has | place. |
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is blinking red. | been activated. | • Turn off the power, then wait for the | 7 | |||
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| set to fully cool off before turning the |
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| power back on. |
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| • The core wires of the speaker cables | • Check the connections of all the | 7 | |||
| are touching each other or the AVR- | speaker cables. |
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| 587’s rear panel, activating the |
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| protection circuit. |
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| • | • Turn off the power and contact a | 7 | |||
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| DENON customer service center. |
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Sound is only produced | • You are playing a monaural source | • When playing monaural sources, | 35 | |||
from the center speaker. | (TV, AM radio broadcast, etc.) in the | select a surround mode other than |
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| STANDARD (Dolby/DTS Surround) | STANDARD | (Dolby/DTS | Surround) |
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| mode. | mode. |
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“DOLBY DIGITAL” is not | • DVD player’s digital audio output | • Check the DVD player’s audio output | — | |||
displayed. | setting is not proper. | setting. |
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| For details, see the DVD player’s |
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| operating instructions. |
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“CHECK ANTENNA” is | • | • Check | that | the connection are | 38 | |
displayed in the XM | XM Passport System is not properly | correct. |
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mode. | connected. |
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“NO SIGNAL” is | • The signal cannot be received. | • Reposition your XM Passport System. | 38 | |||
displayed in the XM |
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mode. |
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“OFF AIR” is displayed | • The selected channel is not currently | • Select the another channel. | 38 | |||
in the XM mode. | broadcasting. |
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Receiving only XM | • The XM Tuner is not activated. | • Contact XM Radio. |
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channels 0 and 1. |
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ENGLISH