OWNER’S MANUAL

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 27) or replace burner orifice

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or natural gas

 

 

 

 

company

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads (see Wiring Diagram,

 

 

properly connected

 

page 31)

 

4.

Thermopile is defective

4.

Replace thermopile

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

company

 

2.

Burner porting or orifice clogged

2.

Clean burner (see Cleaning and Main-

 

 

 

 

tenance, page 27) or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 27) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

Slight smoke or odor during initial operation 1. Residues from manufacturing processes and logs curing

1.Problem will stop after a few hours of operation

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local pro-

 

 

 

 

pane/LP gas company

 

3.

Dirty or partially clogged burner orifice

3.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 27) or replace burner orifice

 

 

 

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

not excessively impinge on it

 

2.

Debris around burner air mixer

2.

Inspect the opening at the base of the

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

any type of material

Fireplace produces a clicking/ticking noise just after burners are lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common. If noise is excessive, contact qualified service person

Remote does not function

1. Battery is not installed. Battery power

 

is low

1.Replace 9-volt batteries in receiver and remote control

www.desatech.com

Continued

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Image 29
Desa CHDV34(N/P)(A) installation manual Observed Problem Possible Cause Remedy

CHDV34(N/P)(A) specifications

Desa CHDV34(N/P)(A) is a state-of-the-art heating solution designed to address the modern needs of both residential and commercial spaces. This system is distinguished by its innovative design, efficiency, and reliability, making it a top choice for users seeking an effective climate control solution.

One of its main features is the advanced heat exchange technology employed in the unit. The system utilizes a high-efficiency heat exchanger to increase thermal efficiency, ensuring that a minimal amount of energy is wasted during the heating process. This feature not only helps reduce energy consumption but also contributes to lower utility bills over time, making it an environmentally friendly choice.

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Additionally, the Desa CHDV34(N/P)(A) is designed with safety in mind. It incorporates multiple safety features, including overheat protection and automatic shut-off systems, ensuring secure operation even under prolonged usage. This commitment to safety contributes to user peace of mind, knowing that they are using a reliable heating solution.

In conclusion, Desa CHDV34(N/P)(A) stands out for its efficiency, versatility, and technological advancements. It is an ideal choice for users looking to enhance their comfort while minimizing environmental impact and operational costs. With its innovative features and robust safety measures, it encapsulates what modern heating solutions should offer, positioning itself as a frontrunner in the market.