TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.
OBSERVED PROBLEM POSSIBLE CAUSE | REMEDY |
Fireplace produces unwanted 1. | Heater burning vapors from |
odors | paint, hair spray, glues, clean- |
| ers, chemicals, new carpet, |
| etc. (See IMPORTANT state- |
| ment above) |
2. | Low fuel supply (propane/LP |
| only) |
3. | Gas leak. See Warning |
| statement at top of page |
1.Open window to ventilate room. Stop using odor caus- ing products while heater is running
2.Refill supply tank (propane/LP only)
3.Locate and correct all leaks (see Checking Gas Connec- tions, page 15)
Fireplace shuts off in use (ODS 1. | Not enough fresh air is avail- | 1. | Open window and/or door for |
operates) | able |
| ventilation |
2. | Low line pressure | 2. | Contact local natural or pro- |
3. | ODS/pilot is partially |
| pane/LP gas company |
3. | Clean ODS/pilot (see Cleaning | ||
| clogged |
| and Maintenance, page 23) |
Gas odoreven whencontrolknob 1. | Gas leak. See Warning |
is in OFF position | statement at top of page |
2. | Control valve or gas control |
| defective |
1.Locate and correct all leaks (see Checking Gas Connec- tions, page 15)
2.Replace control valve or gas control
Gas odor during combustion | 1. | Foreign matter between con- |
|
| trol valve and burner |
| 2. | Gas leak. See Warning |
|
| statement at top of page |
1.Take apart gas tubing and remove foreign matter
2.Locate and correct all leaks (see Checking Gas Connec- tions, page 15)
Dark residue on logs inside | 1. | Improper log placement | 1. | Properly locate logs (see In- |
of their fireplace. Note: After |
|
|
| stalling Logs, page 14 |
removing all causes of residue | 2. | Drafts or other air currents | 2. | Eliminate source of drafts |
deposits, completely clean fire- |
| affecting flame pattern |
| around heater |
place and appliance off residue | 3. | Air holes at burner inlet | 3. | Clean out air holes at burner inlet. |
before reusing appliance |
| blocked |
| Periodically repeat as needed |
| 4. | Burner flame holes blocked | 4. | Remove blockage |
28 | www.desatech.com |
