REPLACEMENT PARTS

34 SPECIFICATIONS SERVICE HINTS TECHNICAL SERVICE

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA’s Customer Service De- partment at 1-866-672-6040.

When calling DESA, have ready

your name

your address

model and serial numbers of your fireplace

how fireplace was malfunctioning

type of gas used (propane/LP or natural gas)

purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized retailers of this product. If they can not supply original replacement part(s), call DESA at 1-866-672-6040 for referral information.

When calling DESA, have ready

model number of your fireplace

the replacement part number

SERVICE HINTS

When Gas Pressure Is Too Low

pilot will not stay lit

burners will have delayed ignition

fireplace will not produce specified heat

propane/LP gas supply might be low (propane/LP units only)

You may feel your gas pressure is too low. If so, contact your local gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA’s Customer Service Depart- ment at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA’s technical service web site at

www.desatech.com.

SPECIFICATIONS

 

CHDV32NR

 

 

(V)T32N(R)

(V)T32P(R)

 

 

 

Btu

12,000/18,000 Btu/hr

11,000/17,000 Btu/hr

 

 

 

Gas Type

Natural

Propane/LP

 

 

 

Ignition

Piezo

Piezo

 

 

 

Manifold Pressure

3.5" w.c.

10.0" w.c.

 

 

 

Minimum Inlet Supply Pressure

5.5" w.c.

11.0" w.c.

 

 

 

Dimension, Inches/mm (HxWxD)

 

 

Fireplace (Actual size of

 

 

firebox. Measurements do not

32 1/4" x 34 1/2" x 16 5/8"

32 1/4" x 34 1/2" x 16 5/8"

include nailing flanges or

819 x 876 x 422 mm

819 x 876 x 422 mm

standoffs).

 

 

Carton

33 1/2" x 37 1/2" x 17 1/2"

33 1/2" x 37 1/2" x 17 1/2"

 

851 x 953 x 445 mm

851 x 953 x 445 mm

 

 

 

Weight, lbs/kg*

 

 

Fireplace

80 lbs/36 kg

80 lbs/36 kg

Shipping

83 lbs/38 kg

83 lbs/38 kg

 

 

 

*For refractory lined models add 45 pounds.

For..com

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Desa T32P, T32N installation manual Replacement Parts, Service Hints, Technical Service, Specifications