TROUBLESHOOTING
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | |||
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Glass soots | 1. Flame impingement on logs | 1. | Adjust the log set so that the | ||
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| flame does not excessively | |
| 2. | Debris around burner air | 2. | impinge on it | |
| Inspect the opening at the base | ||||
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| mixer |
| of the burner to see that it is | |
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| NOT packed with any type of | |
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| material |
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Remote does not function | 1. Battery is not installed. Bat- | 1. | Replace battery in | ||
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| tery power is low |
| remote |
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Dark residue on logs or inside of | 1. Improper log placement | 1. | Properly locate logs (see log | ||
fireplace | 2. | Air holes at burner inlet | 2. | placement sections on page 23) | |
| Clean out air holes at burner | ||||
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| blocked |
| inlets. Periodically repeat as | |
| 3. | Burner flame holes blocked | 3. | needed | |
| Remove blockage or replace | ||||
| 4. | Improper venting or excessive | 4. | burner | |
| Have the vent system inspected, | ||||
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| blockage |
| including the termination cap. | |
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| Remove any restrictions or | |
| 5. | Excessive amounts of embers | 5. | obstruction | |
| Clear excess embers until a | ||||
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| and pan material |
| minimum gap of 1/2" remains | |
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| under the grate |
www.desatech.com | 33 |