TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

Glass soots

1. Flame impingement on logs

1.

Adjust the log set so that the

 

 

 

 

flame does not excessively

 

2.

Debris around burner air

2.

impinge on it

 

Inspect the opening at the base

 

 

mixer

 

of the burner to see that it is

 

 

 

 

NOT packed with any type of

 

 

 

 

material

 

Remote does not function

1. Battery is not installed. Bat-

1.

Replace battery in hand-held

 

 

tery power is low

 

remote

 

Dark residue on logs or inside of

1. Improper log placement

1.

Properly locate logs (see log

fireplace

2.

Air holes at burner inlet

2.

placement sections on page 23)

 

Clean out air holes at burner

 

 

blocked

 

inlets. Periodically repeat as

 

3.

Burner flame holes blocked

3.

needed

 

Remove blockage or replace

 

4.

Improper venting or excessive

4.

burner

 

Have the vent system inspected,

 

 

blockage

 

including the termination cap.

 

 

 

 

Remove any restrictions or

 

5.

Excessive amounts of embers

5.

obstruction

 

Clear excess embers until a

 

 

and pan material

 

minimum gap of 1/2" remains

 

 

 

 

under the grate

111987-01D

www.desatech.com

33

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Image 33
Desa (V)T32EN SERIES Glass soots Flame impingement on logs, Flame does not excessively, Mixer, Tery power is low Remote