960OM-rev1 5/31/06 7:23 AM Page 31

Domestic warranty Information

(Applies to all product sold and placed within the continental US, Alaska, Hawaii, and Puerto Rico only)

Effective: August 2003

Diamondback warrants its 960Ef to be free from defects in material and workmanship under normal use in the home and light instructional environments. Diamondback’s obli- gation under this Warranty is limited to repair or replacement of any defective part with- out charge through an authorized service agent to the original purchaser with the fol- lowing parameters:

Who is covered:

The Warranty is extended to the individual or legal entity whose name appears on the Warranty registration card filed with Diamondback and may not be transferred to any other individual or legal entity.

To obtain service:

To obtain service you must contact your authorized Diamondback Fitness dealer. Your dealer is also your authorized service agent. An authorized service agent must diag- nose your unit in order to determine Warranty claims/issues.

Sales where the unit is delivered unassembled (in a carton) to the end user (e.g. mail order or Internet sales) without a service contract purchased through the dealer voids the Warranty.

Warranty Registration:

Warranty commitments are valid only with a completed Warranty card that is returned within 15 days from the date of purchase and includes the product serial number. Registration is available at www.diamondbackfitness.com.

Proof of purchase from Diamondback’s authorized dealer will be required if the Warranty card is not registered prior to any consideration of Warranty claim.

WHAT IS COVERED

Home

Maximum Usage: 14 Hours per week

Frame:

Lifetime limited Warranty, covers defects in welds,

 

materials, and workmanship.

Parts & Electronics:

2

years for parts; 4 years for Brake

Normal Wear Items:

90-day limited on foam grips, pedals, etc.

Labor:

1

Year

Light Institutional

Maximum Usage: 21 Hours per week

Frame:

Lifetime limited Warranty, covers defects in welds,

 

materials, and workmanship.

Parts & Electronics:

1 year

Normal Wear Items

90-day limited on foam grips, pedals, etc.

Labor:

1 Year

960 Ef Owner’s Manual

27

 

 

Page 29
Image 29
Diamondback 960Ef manual Domestic warranty Information