Troubleshooting
PROBLEM | DIAGNOSIS | ACTION |
1. Spa will not come on | a. No power to spa | a. Check circuit breaker |
in any mode |
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2. Spa does not heat | a. Temperature setting | a. Turn up thermostat |
| is too low |
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| b. Dirty filter | b. Clean filter |
| c. Flow switch out of | c. Call for service |
| adjustment |
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| d. High limit tripped | d. Reset high limit |
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3. Pulsating jets | a. Water level too low | a. Fill spa to |
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| above bottom of the |
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| tile line |
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4. Poor jet action or no | a. Dirty filter | a. Clean filter |
jet action | b. Selector valve in | b. Move valve clockwise |
| middle | or counterclockwise |
| c. Air lock | c. Loosen pump union |
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| to allow air to escape |
| d. Gate valve closed | d. Open gate valve |
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5. Spa temperature | a. Water level | a. Fill spa to |
erratic |
| above bottom of the |
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| tile line |
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6. Spa light out | a. Burned out bulb | a. Replace bulb |
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7. Spa comes on by | a. Normal automatic | a. No action required |
itself | daily power filtration |
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| or |
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8. Pump shuts down | a. Automatic 30 minute | a. Push JETS pad again |
unexpectedly while | timer has shut pump | to start another 30 |
in use | off | minute cycle |
| b. Spa motor overheat- | b. Normal function |
| ed and automatic | Make sure that the |
| protective device has | equipment panel |
| shut down pump(s) | vent area is not |
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| blocked. Vent block- |
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| age can cause serious |
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| damage to your spa |
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| equipment |
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