Other Information

4Your DIRECTV Receiver may be hooked up incorrectly to the TV. Press the INFO button on the front panel of the DIRECTV Receiver to see if the channel banner appears. If it does not, check the Setup and Connections section for instructions about connecting your satellite receiver.

4If the DIRECTV Receiver is connected to the RF input of your TV, makes sure that the TV channel matches the 3/4 RF switch on the back panel.

4Press the TV INPUT key on the remote to make sure your TV input is set to the TV input your DIRECTV Receiver is connected to.

4Press the POWER button on the front of the DIRECTV Receiver.

4Press the red RESET button behind the door on the front panel of the DIRECTV Receiver.

Temporary loss of the satellite signal or Searching for Satellite Signal message

4Your satellite system may be experiencing rain fade, a temporary loss of the satellite signal due to unusually heavy rain clouds or rainfall. Rain fade is usually brief, lasting only as long as the heavy rain cloud condition persists.

4Your dish may be blocked. Check that something is not blocking the dish.

50Troubleshooting

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DirecTV D11 manual Other Information