Troubleshooting

Turns off while playing

4Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds, then turn on again.

4Unplug DIRECTV Receiver for a few minutes, then plug back in. If this happens frequently, the voltage in your house may be abnormally high or low.

4Consider using a surge protector or line conditioner.

4If your TV turns off while playing, and other lights/appliances in your house do too, you may have blown a circuit breaker or be experiencing a power outage.

4Consult an electrician if the problem is frequent or severe, especially if other household appliances or electronics are affected.

DIRECTV Receiver turns on or changes channels unexpectedly

4An Autotune may have been activated. See page 28.

4Your TV’s timer may have been activated.

4Check your TV owner’s manual.

Blank screen

4Check that all components connected to the input jacks are turned on.

4Try another channel.

Chapter 4

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DirecTV D11 manual Turns off while playing, Directv Receiver turns on or changes channels unexpectedly, Blank screen