58 Dynex 19" LED TVDX-19E310NA15
www.dynexproducts.com

Video and audio

Problem Solution
Picture does not
fill the screen.
There are black
bars around the
picture.
Change the aspect ratio. An
increasing amount of digital TV
and movies are presented in
wide screen (16:9). See
Adjusting the TV picture” on
page 42.
No picture (screen
is not lit) and no
sound.
Press (power) on the T V or
the remote control.
Make sure that the video cables
are connected securely to the
side or back of your TV.
Adjust the contrast and
brightness. See “Adjusting the
TV picture” on page 42.
Make sure that the power
adapter is correctly connected
to your TV and a power outlet.
Make sure that the correct
video input source is selected.
See “Selecting the video input
source” on page35 .
Try another channel. The station
may be experiencing problems.
Make sure that the incoming
signal is compatible.
Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connecting a
cable or satellite box” on
page 13 or “Connecting an
antenna or cable TV (no box)
on page 18.
Check the closed caption
settings. Some TEXT modes can
block the screen.
Picture quality is
good on some
channels and poor
on others. Sound
is good.
The problem may be caused by
a poor or weak signal from the
broadcaster or cable TV
provider.
If you connect to cable or
satellite TV without a set-top
box and experience poor
picture quality, you may need
to install a set-top box to
improve signal reception and
picture quality. Contact your
cable or satellite TV provider
about upgrading to a set-top
box.
Dark, poor, or no
picture (screen is
lit), but sound is
good.
Try another channel. The station
may be experiencing problems.
Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connecting a
cable or satellite box” on
page 13 or “Connecting an
antenna or cable TV (no box)
on page18.
Adjust the brightness. See
Adjusting the TV picture” on
page 42.
Make sure that the correct
picture mode is selected. See
Adjusting the TV picture” on
page 42.
If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
Checking the digital signal
strength” on page56.
If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
Make sure that the video cables
are connected securely to the
side or back of your TV.
The video cable(s) you are using
may be bad. Try a new set.
No color, dark
picture, or color is
not correct.
Try another channel. The station
may be experiencing problems.
Adjust the color saturation. See
Adjusting the TV picture” on
page 42.
Make sure that the video cables
are connected correctly and
securely to the side or back of
your TV.
Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connecting a
cable or satellite box” on
page 13 or “Connecting an
antenna or cable TV (no box)
on page18.
If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
Checking the digital signal
strength” on page56.
If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
Problem Solution