Dynex DX-E201 manual Troubleshooting

Dynex5x7-multi.book Page 24 Thursday, September 8, 2005 11:07 AM

24 Troubleshooting

Troubleshooting

If you are having problems with your network, check the following:

VERIFY CABLE CONNECTIONS

•Make sure that the computer(s) you are troubleshooting are connected correctly.

•The network card must be connected to the network with Category 5 UTP cables.

•Examine the network cables and make sure that they have not been damaged.

•Make sure that no electromagnetic interference, like unshielded speakers or appliances on the same circuit, is affecting your network.

•If you are using a hub, router, or switch, make sure that your network cables are not plugged into the Uplink port. The Uplink port is only used when connecting your hub to another hub or switch.

VERIFY EACH COMPUTER’S IDENTIFICATION

•Make sure that each computer on your network has a unique computer name.

•Make sure that all the workgroup name is identical for all computers on your network. If one computer has a different workgroup name than the others, that computer will not appear in the same workgroup view.

VERIFY NETWORK CARD INSTALLATION

If your card is not installed correctly, including the network system software or device drivers, you will not be able to access the network.

To verify that your card is correctly installed:

1Open the Control Panel, then click or double-click the System icon. The System Properties dialog box opens.

2Click the Hardware tab, then click Device Manager. The Device Manager window opens.

3Double-click Network adapters to display the list of network adapters. You should see Dynex DX-E201 CardBus PC Card.

If you see a yellow exclamation point or red “X” over the icon adjacent to Dynex DX-E201 CardBus PC Card your network card is not installed correctly or may have a problem. Double-click Dynex DX-E201 CardBus PC Card to read the explanation of the problem. This information will be helpful if you need to contact Dynex technical support.