If you have a question:
Mode | Problem | Causes | Remedial action | Refer | |||
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| The disc cannot be inserted. | Is an extra label or seal | Do not apply labels or seals | 12 | |||
| The disc is ejected as soon | applied to the disc? | to the disc. | ||||
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| as it is inserted. |
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| Are there rough edges, | Try inserting another disc. |
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| Or, the disc cannot be |
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| ejected. | deformations or | Removed any burrs. | 13 | |||
| The disc cannot be | damaged areas on the | Do not use a deformed or | ||||
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| changed. | disc? | damaged disc. |
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| Is the disc damaged? | Try another disc. Do not | 12 | |||
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| (scratched, warped, etc.) | play a damaged disc. | ||||
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| Is the disc clean? | Clean the disc. | 14 | ||||
| Sound skips around. |
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| Is the player mounted at |
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| Sound is intermittent. |
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| a proper angle? | Have your dealer check it |
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| Sound is bad in quality. |
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| Is the player mounted | out. |
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| loosely? |
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| Are you driving over a | Avoid playback while | 11 | |||
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| rough surface? | driving over rough surfaces. | ||||
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| The disc cannot be | If unknown | Press the [DISC] button a |
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| ejected. |
| bit longer (forced Eject). |
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Mode | Problem | Causes | Remedial action | Refer | |||
to take | to page | ||||||
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| Is the antenna retracted? | Extend the antenna. |
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| Is the tuner correctly tuned to a | Tune to a station. | 41 | |||
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| station? | |||||
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| Receives |
| Tune to a local station. |
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| Are you driving outside the service | (Please note, there may |
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| no |
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| be no local stations | 41 | |||||
| stations, | area of your preset stations? | |||||
Tuner | servicing the area where |
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| or |
| you are currently driving.) |
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| receives |
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| static | Are you operating other equipment | Avoid operating such |
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| noise. |
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| with a computer, or a mobile phone, |
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| equipment while using |
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| in your vehicle at the same time as |
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| the receiver. |
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| your receiver? |
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| Other problems may include a loose | Have your authorized |
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| or disconnected antenna cable, a | Eclipse retailer check the |
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| bad antenna cable or a bad | problem. |
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