c. If you‟re connecting this camera from Internet, it

 

could be caused by a slow Internet connection, and

 

it‟s not a problem caused by camera. However, when

 

the network connection is slow, you should use lower

 

frame rate / resolution.

 

d. Adjust the antenna if you‟re using wireless

 

connection. The antenna should be perpendicular to

 

the ground to get best reception, and the distance

 

between IP camera and computer / wireless access

 

point should not be too far.

 

e. Try to adjust „MTU‟ setting if you‟re using PPPoE to

 

connect to Internet. Ask your ISP or network

 

administrator for detailed instruction.

 

 

IP camera is not

a. Is the network cable or wireless connection

responding

disconnected? Please check it.

 

b. Unplug the power adapter from wall socket and

 

plug it in again after 10 seconds, then try to connect to

 

the IP camera again.

 

c. If IP camera is correctly powered („Power‟ LED is

 

on), but you still can not connect to the camera when

 

you‟re sure that IP address is correct, please contact

 

dealer of purchase for help).

 

 

Image is fuzzy

a. Adjust the focus ring on the camera until the image

 

becomes clear.

 

b. Use a soft cloth to clean the lens on the camera.

 

You can use cloth with water, but DO NOT use

 

alcohol or other chemical solution.

 

c. Try to adjust brightness setting.

 

d. If there‟s any light at the place where IP camera is

 

located, switch it on and see if image looks better.

 

 

 

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Edimax Technology IC-3010WG manual If you‟re connecting this camera from Internet, it