I set the IP camera

a. If the image is send by Email, please make sure it‟s

to send image by

not blocked by any anti-spam mechanism.

Email or FTP, but

 

nothing is received

b. Please make sure you have enough permission for

 

FTP uploading (You can try this by clicking „Upload a

 

test file‟ button).

 

c. Make sure the user name and / or password of

 

SMTP server is correct, if your SMTP server requires

 

authentication (You can try this by click „Send a test

 

Email‟ button).

 

d. Please check log, if FTP upload or Email sending is

 

failed, it will be logged, and this may give you some

 

clue on how to solve the problem.

 

e. Change the threshold to a more sensitive setting.

 

 

I heard strange

a. Please check if anything jams the camera, remove

sound when I use

it.

pan / tilt function

 

 

a. If the camera does not respond to you when you‟re

 

trying to use pan / tilt function, the servo motor inside

 

the camera may dead. Please return the camera to

 

the dealer of purchase and ask for help.

 

 

Nothing is heard at

An external speaker is required to playback the voice

the camera side

received at computer side.

when I use „Speak to

 

IPCam‟ function

 

 

 

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Edimax Technology IC-3010WG manual 107