Other problems

Problem

Possible cause and remedy

15.The “Smoothing” on the Setting menu • You cannot choose “smoothing” when the screen is

“Screen” cannot be selected.

displayed in the following resolutions or settings.

 

--The resolution is 1920 × 1080

 

--Screen Size is “Normal”

16.The auto adjustment function does not • This function does not work during digital signal input.

work.

This function is intended for use on the Macintosh

 

 

and on AT-compatible PC running Windows. It does

 

 

not work properly when an image is displayed only

 

 

on a part of the screen (command prompt window, for

 

 

example) or when a black background (wallpaper, etc.)

 

 

is in use.

 

This function does not work correctly with some

 

 

graphics boards.

17. No audio output.

Check whether the stereo mini jack cable is connected

 

 

properly.

 

Check whether volume is set to 0.

 

Check the current external device and audio playback

 

 

software to see whether they are configured correctly.

 

If HDMI input is used, check the current external

 

 

device and the “Source” setting in the Setting menu

 

 

(see “3-2. Switching sound source for HDMI signal

 

 

input “Source”” (page 29)).

18.“ScreenManager Pro for LCD (DDC/CI)” • “ScreenManager Pro for LCD (DDC/CI)” does not run

does not run.

when a PC is connected to the HDMI input.

Check the setting for “DDC/CI” in the Setting menu.

 

(see ”3-4. Enabling/Disabling DDC/CI communication

 

“DDC/CI”” (page 30)).

During the demo mode of “Smart Resolution”, the

 

DDC/CI communication is disabled. “ScreenManager

 

Pro for LCD (DDC/CI)” does not run.

19.Will not change to the power saving mode • When all the conditions below are met, the monitor does not change to the power saving mode even if “Power Save” is set to “Enable”:

--“Power Save” for Sound is set to “Sound On” (“Audio Output” (page 34))

--In the mute state (“To mute the sound temporarily” (page 29))

In these cases, reset the mute.

Chapter 6 Troubleshooting 41

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Eizo FS2332 user manual Other problems