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8. TROUBLESHOOTING

This page presents problem that can be corrected by the user. If a problem persists even after applying the suggested remedies, contact an EIZO dealer.

Problems

Points to check with possible solutions

1. No picture is displayed on the screen.

Check if the power is OFF.

 

Check brightness setting. Minimum settings

 

will cause screen to be blank.

 

Try pressing a key on the keyboard, or clicking

 

the mouse. (The monitor may be in a power

 

saving mode.)

2. The following messages appear on screen

Check if the cable of the keyboard is securely

after the power is on:

connected to the proper connector.

(The operation automatically starts

Check if the cable of the mouse is securely

up after the message disappears.)

connected to the proper connector. (In use of a

* “WARNING

stylus or a finger as an input device, “No

Mouse Connected!!” caution does not effect

No Keyboard Connected”

your operation.)

* “WARNING

Turn off the power, and turn it on a few seconds

No Mouse Connected”

later.

 

3. Input devices (such as a keyboard, a

Solution on a mouse or a kyboard

mouse, a stylus) does not work properly.

Check if the cable of the keyboard or the mouse

 

 

is securely connected.

 

Check if the cable of the keyboard or the mouse

 

is connected to the proper connector.

 

Solution on a stylus (531LT-GR)

 

The touch panel may not be calibrated properly.

 

Please recalibrate the touch panel (see page 65).

 

Solution on a keyboard, a mouse, and a stylus (531LT-

 

GR)

 

Check if the network cable or the modem is

 

securely connected. (To make sure the ethernet

 

cable is connected securely, check if one of the

 

indicators on the ethernet connector turns

 

green.)

 

 

92 8. TROUBLESHOOTING