English

• Touch Panel problems

 

 

 

Problems

Points to check with possible solutions

14.Cursor is jittery. / Drawing lines

† The influence of metal may cause jittery cursor.

are not straight and smooth.

† Using the monitor with dual-monitor system

 

may cause jittery cursor.

 

† Run the Stabilize Cursor option from the

 

TouchWare.

15.Cursor position is not correct. /

† The drawing touch (touch operation with

Cursor jumps.

dragging the finger on the touch panel) to draw

 

the picture may cause incorrect cursor position.

 

† Keep metals away from the panel surface.

 

† Point and touch with one finger only. Keep

 

other fingers away from the touch screen.

 

Do not rest the hand in the monitor or bezel

 

while touching the screen.

 

† Do not touch the screen while the computer is

 

starting. Touch the screen after disappearing

 

TouchWare starting window.

 

† The spray for preventing static electricity may

 

influences the sensibility of the touch panel. Do

 

not use it on cleaning.

16.Touch operation is effective after

†Touch operation is effective until turning off

turning off the monitor.

both PC and monitor.

 

 

17.No touch sound.

† TouchWare may not output the touch sound to

 

the external line in of the monitor.

6. TROUBLESHOOTING 33