40 Solutions to Common Problems
Common Washing Problems, continued
PROBLEM POSSIBLE CAUSES SOLUTIONS PREVENTIVE MEASURES
Yellow
buildup of
body soil
on synthetic
fabrics
Agitation time too short.• Wash water temperature too • low.
Not enough detergent.•
Soak in detergent booster or • product containing enzymes.
Wash in hottest water safe for • fabric using casual cycle.
Increase detergent.• Add bleach safe for fabric or • treat with color remover.
Select correct wash cycle.• Use correct amount of • detergent.
Wash synthetics frequently • using hot or warm water.
Yellow or
brown rust
stains
Iron or manganese in water • supply, water pipes, or wa-
ter heater.
To restore discolored load of • whites, use rust remover safe for
fabric.
Do not use chlorine bleach to re-• move rust stains. It may intensify
discoloration.
Use nonprecipitating water • softener.
Before washing, run hot water • for a few minutes to clear lines.
Drain water heater occasionally.•
For an ongoing problem, • install an iron fi lter in your
water supply system.
Residue
stains / build-
up, mold or
mildew stains
in gasket
Moisture in the washer.• Use of non-HE detergent.• Overdosing detergent.• Overloading wash drum.• Leaving a wet load set in • washer.
Cold water washes which • may not completely dissolve
and remove detergents.
Perform CLEAN WASHER cycle• Scrub gasket with Comet™ • Spray Gel Mildew Stain Remover
using brush to remove stains.
Use only HE (high effi ciency • detergent) along with recom-
mended dosage.
Remove wash load immediately • upon cycle completion.
Run dehumidifi er in laundry • room.
Avoid overfi lling detergent • and fabric softener com-
partments of dispenser.
Dry the inside of washer • and gasket after every run.
Residue
stains / build-
up, mold or
mildew stains
in dispenser
drawer
Moisture in the washer.• Use of non-HE detergent.• Overdosing detergent.•
Remove dispenser drawer and • wipe dispenser and inserts with
combination of ¾ cup liquid
chlorine bleach and one gallon
hot water. Rinse well, and repeat
if necessary. Return drawer to
location. NOTE: Wear rubber of
latex gloves. Protect fl oor and
clothing from bleach damage.
Use only HE (high effi ciency • detergent) along with recom-
mended dosage.
Avoid overfi lling detergent • and fabric softener com-
partments of dispenser.
Water in fold
of fl exible
gasket
Result of washing and part • of normal operation. At the end of each wash, dry • inside of gasket fold with clean
dry towel all around gasket.
Odor Moisture in the washer.• Use of non-HE detergent.• Overdosing detergent.• Leaving a wet load remain in • washer.
Cold water washes which • may not completely dissolve
and remove detergents.
Perform CLEAN WASHER cycle.• At the end of each wash, dry • inside of gasket fold with clean,
dry towel all around gasket.
Use only HE (high effi ciency • detergent) along with recom-
mended dosage.
Remove wash load immediately • upon cycle completion.
Pour one cup liquid chlorine • bleach in standpipe; let remain a
day and fl ush with water.
Leave door and dispenser • drawer open for a few
hours after use or whenever
washer is not in use.