50Solutions to Common Problems
Oven smokes Excessively during broiling
•Meat too close to the broiler element. Reposition the rack to provide more clearance between the meat and the broiler. Preheat broil element for quick searing operation.
•Meat not properly prepared. Remove excess fat from meat. Cut remaining fatty edges to prevent curling, but do not cut into the lean.
•Grid on broiler pan wrong
•Broiler pan used without grid or grid cover with aluminum foil. DO NOT use the broiler pan without the grid or cover the grid with aluminum foil.
•Oven needs to be cleaned. Grease has built up on oven surfaces. Regular cleaning is necessary when broiling frequently. Grease or food spatters cause excessive smoking.
Soil not completely removed after
•Failure to clean bottom, from top of oven, frame of oven or door area outside oven seal. These areas are not in the
•Excessive spillovers in oven. Set the
surface burners do not light
•Surface Control knob has not been completely turned to LITE. Push in and turn the Surface Control knob to LITE until burner ignites and then turn control knob to desired flame size.
•Be sure gas supply valve is open.
•Burner ports are clogged. Clean burners. See Cleaning the Burner Grates, Burner Caps, Burner Heads in General Care & Cleaning section. With the burner off, clean ports with a small- gauge wire or needle.
•Power cord is disconnected from outlet (Electric Ignition Models only). Be sure cord is securely plugged into the outlet.
•Electrical power outage (electric ignition models only). Burners can be lit manually. See Setting Surface Controls in this Use and Care Guide.
Burner flame only lights half way around burner
•Burner ports are clogged. With the burner off, clean ports by using a
•Moisture is present after cleaning. Lightly fan the flame and allow burner to operate until flame is full. Dry the burners thoroughly following instructions in the General Cleaning section.
FOOD NOT HEATING EVENLY
•Improper cookware. Select
•Incorrect control setting. Raise or lower setting until proper amount of heat is obtained.
burner flame is orange
•Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue.
•In coastal areas, a slightly orange flame is unavoidable due to salt air.
•Cookware with rough bottom has been used. Use